21st Century Tile

Business Details

28 Years

experience

Your Midwest Tile Wholesaler Since 1998

21st Century Tile specializes in providing premium tiles for residential and commercial projects. Founded in 1998 by Mark Terrill, we began as a local enterprise focused on helping contractors and storefronts source quality tile. In 2021, long-time employee Michael Czaplewski initiated a buyout process, which concluded in May 2024, ensuring continuity in our commitment to innovation and growth. Our team of experienced designers and customer service professionals works closely with clients to deliver tailored tile solutions that meet the highest standards of craftsmanship and design. With over 75 years of combined industry knowledge, we offer an unparalleled selection of tiles, including natural stone, porcelain, ceramic, and glass, sourced through strong partnerships with leading product vendors.

Our 4,000-square-foot showroom in southeastern Wisconsin showcases the latest trends alongside classic choices, providing inspiration for every project. We serve Wisconsin and the broader Midwest region, offering personalized service and expertise to contractors, designers, architects, and homeowners. Our dedication to quality, exceptional customer service, and extensive product knowledge has made us a trusted tile wholesaler across the region. We pride ourselves on building lasting relationships with our clients and partners, ensuring every order reflects our commitment to excellence. Whether through in-stock inventory, special orders, or custom tile samples, we strive to exceed expectations with every interaction.

Services

Tile Wholesale Supply Showroom Consultations Special Order Tile Procurement Stocked Inventory Access Tile Sample Requests

Details

Year established: 1998

Highlights and features

We offer 75+ years of combined tile industry expertise.
Our 4,000-sq-ft showroom features the Midwest's largest tile selection.
We provide personalized service with dedicated design consultations.
We maintain partnerships with top-tier tile manufacturers nationwide.
Our team includes certified interior designers with specialized expertise.

What people say

Stellar service Knowledgeable staff Best tile showroom Priceless customer service Excellent tile selection

Website

Update Listing

Services

Tile Wholesale Supply

We provide comprehensive tile distribution services to contractors, designers, and retailers across the Midwest. Our inventory includes natural stone, porcelain, ceramic, and glass tiles from premier manufacturers. With 25+ years of industry experience, we ensure competitive pricing and reliable delivery for both residential and commercial projects.

Showroom Consultations

Our certified interior designers offer personalized consultations to help clients select optimal tile solutions for their projects. The 4,000-square-foot showroom displays current trends alongside classic options, with experts available to discuss material specifications, color coordination, and installation requirements for any space.

Special Order Tile Procurement

We facilitate special order tile procurement for unique project requirements, leveraging our 20-year relationships with global manufacturers. This service ensures access to exclusive collections and discontinued patterns, supported by our team's expertise in sourcing hard-to-find materials for both residential and commercial applications.

Stocked Inventory Access

Our warehouse maintains extensive in-stock inventory of popular tile selections for immediate availability. This includes standard sizes and colors across multiple product lines, supported by efficient order processing and delivery services to meet tight project timelines for contractors and DIY customers.

Tile Sample Requests

We offer a comprehensive tile sample program allowing customers to evaluate materials in their actual environment before purchasing. Samples are available for all product lines, including special order items, with our team providing guidance on material suitability and maintenance requirements for different applications.

People

Michael Czaplewski

Owner

Michael began his career at 21st Century Tile in 1998, working in warehouse and customer service roles. He served as Territory Manager before completing the buyout process in 2024. With 26 years of industry experience, he continues to lead the company's growth and innovation initiatives.

Kamryn Czaplewski

Designer and Sales Representative

Kamryn joined 21st Century Tile in 2020 as a Showroom Assistant and now serves as a Designer and Sales Representative. She specializes in helping clients select tile solutions that balance aesthetics and functionality while maintaining strong relationships with our trade partners.

Julie Stimson

Designer and Showroom Manager

Julie holds an Interior Design degree from UW-Stevens Point and has over 4 years of showroom management experience. She oversees daily showroom operations while providing expert design consultations to both residential and commercial clients seeking premium tile solutions.

Kristina Kiviaho

Designer

Kristina graduated from WCTC with an Interior Design degree and has 13 years of combined experience at 21st Century Tile. Her expertise includes material selection, project planning, and providing technical guidance to ensure successful tile installations for diverse applications.

Anahi Lopez

Designer

Anahi joined the team in 2024 after graduating from Mount Mary College with an Interior Design degree. She previously interned with the company and now specializes in helping clients visualize their projects through digital renderings and material boards.

Questions

What tile products do you offer?

We offer natural stone, porcelain, ceramic, and glass tiles from premier brands, including special order options and in-stock inventory for immediate availability.

Do you provide design consultations?

Yes, our certified interior designers offer personalized consultations to help select optimal tile solutions for residential and commercial projects.

Can I order custom tile samples?

Yes, we offer a comprehensive sample program allowing customers to evaluate materials before purchasing, including special order options.

What are your showroom hours?

Our showroom is open Monday, Wednesday, and Friday 8:00 AM - 5:00 PM, Tuesday and Thursday 9:00 AM - 6:00 PM, and Saturday 8:00 AM - 11:30 AM.

Do you serve commercial clients?

Yes, we work with contractors, architects, and developers on commercial projects, providing bulk pricing and specialized product sourcing.

Reviews (7)

Write a Review

Linda McDonald

Mar 14, 2022 Report

We just finished our bathroom remodel and couldn't be happier with the tile we purchased at 21st Century. Abby was such a big help in the selection process and the tile was ready and waiting when we needed it. We will definitely be back when our basement remodel is ready.

Gregory Petzold

Jan 21, 2022 Report

Large selection and very helpful staff, just know you don't purchase tile yourself, they sell to contractors. Our contractor sent us here to pick out what we wanted for our bathroom

Jessie Cannizzaro

Dec 21, 2021 Report

Impressive showroom with lots of options without feeling cluttered - incredibly impressed with extent and variety of selections and staff's knowledge of product. We will definitely be back and will be recommending to clients!

Cliff Rettler

Nov 08, 2019 Report

A customer rep. named Brittney went out of her way to get me a dry saw blade that I needed for one of my jobs. Much appreciated! Great company!

Nms Race

Nov 06, 2019 Report

Honestly don't even waste your time. My designer recommended them and it will be the last time she does that for any of her clients. We spent an entire afternoon choosing tile for my custom home. Weeks later I find out that all but one choice has been discontinued yet still on their showroom floor. The one choice that was current in production was on a 3 month back order. I spent another entire afternoon choosing tile yet again.

This time- months later I find out that it's discontinued again! The one tile that they had on a 3 month back order- never arrived! I have wasted countless hours not to mention money on my designer's time to get absolutely nowhere. There are many good tile places in town. Trust me- do not waste your time here with 21st Century. I didn't even mention the extremely poor customer service in regards to the troubles that I have experienced. Very poorly ran company for sure.

Robert Shilts

Apr 20, 2019 Report

Have been here before with no complaints. Went there today to get some grout for my weekend project after checking hours online. Arrived at 12:45 and was told the showroom sells the grout and they are closed. The store hours said they close at 1 pm. Very frustrating driving 35 minutes to get there and not being able to buy a product that was there but they couldn't sell me. My advice is keep your hours the same and avoid confusion! And I know you cater to contractors who know the hours but not everyone is a contractor.

Feb 24, 2018 Report

Unfortunately we had a very negative experience. We selected tile and grout and went home to confirm our selections. When I called to order the tile, they had lost our form with all of our selections so I shared the copy they had given us. We then ordered our tile and grout, but the grout information never made it onto the final order form so it was not with our tile when our tiler picked up our order.

When our tile was installed, the tile was cupping. Customer service was extremely unhelpful and said they could not back this particular tile. I went back to select a different tile - the tiler and I both called ahead with hopes that they could provide other options. Very little advice was offered and when I asked to talk with one of the guys from customer service I was told he was too busy with paperwork. We were beyond disappointed and went elsewhere to select new tile. Thankfully we had a very positive experience at the other location.