Business Details
50+ Years
experience
Your Trusted Source for Building Materials & Lumber in NY
Santelli Lumber has been a trusted leader in supplying building materials and services to professional builders and DIY enthusiasts since 1945. With two locations in Palmyra and Lyons, NY, we combine decades of industry experience with a commitment to personalized service. Our trained sales and service professionals ensure every customer receives one-on-one attention, fostering efficiency and satisfaction. We pride ourselves on maintaining a vast inventory of over 40,000 products, including hardware, paint, storm doors, windows, cabinets, and building materials. Our partnerships with local contractors and dedication to innovation have solidified our reputation as a premier supplier in the region.We specialize in material estimating, product research, special orders, and delivery services, ensuring projects of all sizes are completed seamlessly. As a family-owned business, we prioritize integrity, transparency, and mutual trust, striving to exceed customer expectations through continuous improvement and teamwork. Our expertise extends to custom pole building construction, serving agricultural, equestrian, and residential needs since 1977. By embracing core values like passion and innovation, we remain dedicated to supporting both professional and DIY communities with reliable solutions and unmatched expertise.
Services
Blueprint Takeoffs
Delivery Services
Special Ordering
Store Pickup
Pole Building Construction
Material Estimating
Product Research
Details
- Year established: 1945
Highlights and features
- We offer over 75 years of experience in building materials supply since 1945.
- Our team provides personalized service with expert knowledge of construction needs.
- We maintain one of the largest wood product inventories in the county.
- We offer specialized services including blueprint takeoffs and custom pole building construction.
- We partner with local contractors to support community business growth.
What people say
Knowledgeable staff
Wide product selection
Reliable delivery
Expert assistance
Quality materials
Services
Blueprint Takeoffs
Our blueprint takeoff service provides precise material quantity calculations for construction projects. Expert analysts review architectural plans to ensure accurate lumber, hardware, and supply estimates. This specialized service streamlines procurement processes for professional builders and DIY enthusiasts.
Delivery Services
We offer reliable delivery of building materials directly to customer locations. Our logistics team ensures timely transportation of lumber, hardware, and construction supplies across Palmyra and Lyons areas. This service supports both residential and commercial projects with efficient material distribution.
Pole Building Construction
Specializing in custom pole building construction for agricultural, equestrian, and residential applications. Our team designs and constructs durable structures tailored to specific functional requirements. With 45+ years of experience since 1977, we deliver quality pole buildings that meet diverse customer needs.
Special Ordering
We facilitate special ordering of specialty building materials and hard-to-find items. This service provides access to unique products beyond our standard inventory. Professional staff assist customers in sourcing specific materials for specialized construction projects and DIY endeavors.
Store Pickup
Convenient in-store pickup option for online orders at both Palmyra and Lyons locations. Customers can browse extensive inventory selections and collect pre-ordered materials efficiently. Knowledgeable staff assist with product verification and loading during regular business hours.
Questions
What building materials do you stock?
We carry over 40,000 products including lumber, hardware, paint, storm doors, windows, cabinets, and specialty building materials.
Do you offer delivery services?
Yes, we provide delivery of building materials to residential and commercial locations in the Palmyra and Lyons areas.
Can I special order materials?
Yes, our special ordering service helps source specialty items not available in our standard inventory.
Do you construct pole buildings?
Yes, we specialize in custom pole building construction for agricultural, equestrian, and residential applications.
What are your store hours?
Monday-Thursday 7:00am-4:30pm, Friday 8:00am-12:00pm, Saturday 8:00am-12:00pm, Sunday closed.
Do you provide blueprint takeoffs?
Yes, our expert team offers precise blueprint takeoff services for accurate material quantity calculations.
Reviews (4)
Erica L.
Feb 07, 2021
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Santelli lumber built our 30x40 pole barn 3 years ago and it was such an easy experience. We didn't get the usual run around most contractors give you. Friends and family are always asking about it. Even our neighbors visitors ask about it. We never hesitate to tell them who it was built by. Great to work with, very professional and provided excellent communication. To this day, we're still very pleased with the end results.
Frank Piazza
Feb 07, 2021
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So, lets see. I go into the store and sit down with Brian Demillo, a client consultant just before Easter., 4/2. He promises a quote for materials for my large shed - trusses, siding, door, etc. by the following Monday. He expects to call back in a couple days. I wait till Tuesday the following week 4/6 and follow up. No quote yet, he promises to call in a day or two 'tops' b/c he was busy. No call.
I follow up on Friday and he is apologetic and promises to call in the afternoon with a quote. No call. Not even to tell me it'll be a couple days. It's now Tuesday 4/13; I call at 8am and am told he will call back in 5 min, he just got in and needs to get settled. It's now 8:40 - no call back. It'll be interesting to see if I get a call today. Never done business here before - I live 2 miles away and have a small farm. Lots of needs. Unfortunately, I will need to drive farther for my supplies - this is a JOKE! Just WOW! I welcome a call from the owner of the business as well.
I follow up on Friday and he is apologetic and promises to call in the afternoon with a quote. No call. Not even to tell me it'll be a couple days. It's now Tuesday 4/13; I call at 8am and am told he will call back in 5 min, he just got in and needs to get settled. It's now 8:40 - no call back. It'll be interesting to see if I get a call today. Never done business here before - I live 2 miles away and have a small farm. Lots of needs. Unfortunately, I will need to drive farther for my supplies - this is a JOKE! Just WOW! I welcome a call from the owner of the business as well.
J. K.
Dec 19, 2019
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These guys really helped me out when another local building supply company went out of their way to give poor customer service. Although it was a relatively small job, Santelli Lumber took the time to work with me and offer suggestions. I would recommend.
Craig Jeffers
Jun 11, 2018
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Their drivers are horrible. they don't stop when pulling out. been cut off and almost hit that Toyota Prius twice now. That is enough for me to stop doing business with them. Rude, unsafe, and don't care about their actions when driving around with the company logo on the side of the car!
