Rafael Floors

Business Details

Trusted Flooring Solutions in San Rafael, CA

Established in 1959, Rafael Floors has served Marin County for over six decades as a premier flooring showroom and professional installation company. Our commitment to customer satisfaction is rooted in our deep industry expertise, extensive product selection, and personalized service. With a 5,000-square-foot showroom featuring top brands like Armstrong and Shaw, we offer hardwood, carpet, vinyl, laminate, and natural flooring solutions tailored to diverse design preferences. Recognized 82 times as a Yelp 5-Star business and voted Pacific Sun's Best of Marin Carpet 13 times, our trained professionals prioritize education and transparency to help clients make informed decisions.

Our services include expert installation, hardwood refinishing, and comprehensive flooring consultations. We accept major credit cards and maintain flexible showroom hours to accommodate our community's needs. Backed by decades of local experience and a dedication to quality, we remain Marin's trusted partner for flooring excellence.

Services

Hardwood Flooring Carpet Installation Vinyl Flooring Laminate Flooring Natural Flooring

Highlights and features

We offer flooring installation services with trained in-house experts.
Our 5,000 sq-ft showroom features products from top manufacturers like Armstrong.
We provide hardwood refinishing to restore and increase property value.
Recognized as Pacific Sun's Best of Marin Carpet 13 times.
Our staff is professionally trained and committed to customer education.

What people say

Real customer service Terrific follow-up Award-winning service Knowledgeable staff Excellent installation

Website

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Services

Hardwood Flooring

Hardwood flooring adds timeless elegance and value to homes. We offer prefinished, solid, engineered, and longstrip options with durable ultraviolet-cured finishes and aluminum oxide protection. Our selection includes premium brands like Mullican and Kahrs, with customization for traditional to contemporary interiors.

Carpet Installation

Our carpet options feature advanced nylon fibers for durability, soil resistance, and comfort. We provide wall-to-wall installation and area rugs with designer selections including sisal, seagrass, and wool. Products cater to diverse budgets while maintaining high style and performance standards.

Vinyl Flooring

Vinyl flooring combines versatility with water resistance, ideal for kitchens and bathrooms. We offer Mannington and Armstrong products with varying price tiers that correlate with durability, warranty coverage, and aesthetic sophistication for seamless large-room installations.

Laminate Flooring

Laminate floors mimic wood or stone with aluminum oxide surface protection for wear resistance. We carry Armstrong, Quick Step, and Shaw brands that require no polishing, offering low-maintenance solutions for active households with style flexibility.

Natural Flooring

Natural flooring options include bamboo, cork, linoleum, sisal, and seagrass. These sustainable materials provide luxury textures and environmental benefits, including wool carpets and cork products that combine comfort with eco-conscious design principles.

Questions

Does Rafael Floors offer installation services?

Yes, we provide professional in-house installation for all flooring types, including hardwood refinishing and repairs.

What payment methods do you accept?

We accept Visa, MasterCard, Discover, and American Express credit cards for your convenience.

What flooring brands do you carry?

Our showroom features products from top manufacturers including Armstrong, Shaw, Mullican, Quick Step, and Mannington.

Are there discounts available?

We offer printed coupons and seasonal promotions. Check our website or contact us for current discount opportunities.

How long has Rafael Floors served Marin County?

We've proudly provided flooring solutions to Marin homeowners and businesses for over six decades since our 1959 founding.

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Reviews (5)

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Mary Valente

Dec 01, 2021 Report

This was not our first time working with Rafael floors but the first time for a refinishing job. Owner Steve was very easy to work with; came to our home in a timely manner to check out the job, measure etc. Since I was concerned that refinishing might not work for the engineered floor he came back with his long-time refinisher and they determined that there would be enough wood for one time refinishing.

I wouldn't have trusted the job to just anyone; a little too much sanding and you'd hit the subfloor. But given the Sander's experience, I felt confident. The price was the best of three places I compared with and the final refinishing looks lovely.

Eduardo Silva

Apr 19, 2021 Report

Great customer service. I am a local homeowner with limited experience in flooring but with a handymen disposition. The team here were able to guide me on repairing hardwood floor patches that were left open after a significant remodel where doors were moved in my house. They provided free samples, advice and guidance where I could go find the products I needed. Highly recommend the neighborhood Rafael Floors. I was originally quotes $2,000 to patch my floors, but after the guidance I received I was able to do it myself for only $27.

Victoria Chen Norland

Oct 29, 2020 Report

Rafael Floors was recommended to me from my realtor and I'm glad to have found them. Their prices were competitive compared to other vendors in the area. Jennifer helped walk me through different types of flooring, and Steve was incredibly knowledgeable and easy to work with, especially to get a price that worked for our budget. He kept us updated on the expected delivery of our hardwood floors and helped manage an issue when some boxes arrived damaged.

Now having dealt with a number of vendors for our house, I recognize how pleasant it was to work with Steve and Rafael Floors as a whole. I would definitely recommend them for others who are looking for flooring.

Jill Daniels

Jun 21, 2020 Report

I would not support this business! The owner of San Rafael Floors, Steve Villa, hired someone that is not licensed to drive, yet allowed him to use a company vehicle. This speaks volumes on his ethics and values. Because he allowed his employee without a Drivers License to drive his company vehicle, I am dealing with a nightmare accident claim. The DL produced at the scene and only one he has issued was from El Salvador (date on DL 2009) and proof of insurance for San Rafael Floor truck was expired 2013). CHP and police refused to come because there were no injuries or hazards blocking the road!

We all have to follow the letter of the law and have a valid DL and current insurance, right? Now its on me to pay to fix my car (over $5000 worth of damage, get a rental, take time off work to deal with it all), possible insurance increase, file a police report and make a citizens arrest. THIS IS AN IRRESPONSIBLE BUSINESS OWNER-in my humble opinion. I have reached out to him and have been waiting for him to handle things for 3 weeks to no avail.

Tim Rose

Feb 12, 2020 Report

Very friendly and helpful on the shop floor but that is where all good things come to an end. No internal communication to get someone out to view the home. Had to follow up with them twice. Once they did the measurements, I never heard back with an estimate. I even followed up to see what the delay was and no response. Also, who has a business card that doesn't have your email address on it.