Business Details
24 Years
experience
Your Trusted Flooring & Home Improvement Destination in Westland, MI
Since 2002, CRW Flooring Depot has been Metro Detroit's leading provider of premium flooring solutions. As a family-owned business, we offer an extensive selection of ceramic, porcelain, wood, and stone flooring options, alongside countertops, cabinets, and home improvement products. Our partnerships with industry leaders like Bostik and Fin Pan, Inc. ensure exceptional product quality, while our network of over 600 trusted contractors guarantees seamless project execution.With showrooms in Westland and Southfield, we combine 20+ years of expertise with personalized service, free design consultations, and competitive pricing. Our commitment to customer satisfaction is reflected in our 4.8/5 rating across 161+ Google reviews, highlighting our knowledgeable staff, timely delivery, and installation excellence. We prioritize sustainable practices through eco-friendly flooring options and maintain rigorous quality standards to meet diverse client needs.
Services
Ceramic Tiles
Laminate Flooring
Stone Flooring
Wood Flooring
Waterproof Flooring
Tile Installation
Countertops
Cabinets
In-floor Heating Systems
Exterior Pavers
Details
- Year established: 2002
Highlights and features
- Over 20 years of flooring expertise since 2002
- Free design consultations and installations
- Network of 600+ trusted contractors
- Eco-friendly and durable flooring options
- 4.8/5 rating with 161+ verified reviews
What people say
Great selection
Knowledgable staff
Top-notch service
Competitive pricing
Excellent installation
Services
Ceramic Tiles
Ceramic tiles combine durability and timeless aesthetics with low maintenance requirements. Ideal for kitchens, bathrooms, and high-traffic areas, our selection features diverse designs from industry leaders. Professionally installed solutions ensure longevity and water resistance while maintaining environmental sustainability.
Wood Flooring
Natural wood flooring offers timeless beauty with modern durability. Our sustainably sourced hardwood options provide eco-friendly solutions without compromising quality. Expert installation services guarantee precision fitting while maintaining structural integrity for long-term value.
In-floor Heating
Our in-floor heating systems integrate seamlessly with tile, stone, and wood surfaces. Energy-efficient technology provides consistent warmth while improving home energy ratings. Professional installation ensures optimal performance with minimal maintenance requirements for residential and commercial applications.
Exterior Pavers
Natural stone pavers create durable outdoor living spaces resistant to Michigan's climate extremes. Available in multiple finishes and patterns, these solutions enhance curb appeal while maintaining slip resistance for safety. Professional delivery and installation services ensure project completion within budget.
Countertops
We offer premium countertop materials including granite, quartz, and solid surfacing options. Custom fabrication services match specific design preferences while ensuring durability against daily wear. Professional measurement and installation guarantee seamless integration with existing cabinetry systems.
People
Simon
Flooring Specialist
With 15+ years in the industry, Simon specializes in matching clients with optimal flooring solutions. His expertise in product selection and space planning ensures functional, aesthetically pleasing results aligned with individual budgets and design goals.
Dennis
Store Manager
As manager, Dennis oversees daily operations and customer service standards. He brings 18 years of flooring industry experience, focusing on inventory management, contractor coordination, and maintaining the company's 4.8/5 customer satisfaction rating.
Haitham
Sales Consultant
Haitham assists clients with material selection based on specific needs and budget. He specializes in recommending durable, cost-effective solutions while maintaining transparent communication throughout the purchasing process.
PJ
Tile Specialist
PJ provides expert guidance on tile selection and installation best practices. With extensive product knowledge, he helps contractors and homeowners achieve precise design outcomes while ensuring compliance with industry technical specifications.
David
Contractor Liaison
David coordinates with the 600+ contractor network to ensure timely material delivery and project support. His 22 years of industry experience focus on facilitating smooth project execution for both residential and commercial clients.
Questions
What flooring options are best for Michigan's climate?
We recommend ceramic/porcelain tiles or luxury vinyl products for Michigan's climate due to their moisture resistance and durability. Our experts can help match you with the best solution for your specific space and usage needs.
Do you offer installation services?
Yes, we provide professional installation through our network of 600+ certified contractors. Our team ensures proper execution for all flooring types including tile, wood, and stone installations across residential and commercial projects.
Can I get flooring samples before purchasing?
We offer tile and flooring samples during showroom visits to help visualize your project. Our staff assists in selecting materials that coordinate with your existing decor while meeting functional requirements.
What eco-friendly flooring options do you carry?
We provide sustainable options including FSC-certified wood, cork, bamboo, and recycled content tiles. Our green flooring experts help evaluate materials based on environmental impact, durability, and indoor air quality considerations.
How do financing applications work?
Complete our online pre-approval form before visiting the store. We offer multiple financing options through Synchrony for projects over $500, with approval decisions typically available within minutes to qualified applicants.
What's your return policy?
Unused materials with valid receipts can be returned within 30 days for a refund. Some special-order items may be non-returnable - our staff clarifies return eligibility details at the time of purchase.
Videos
Reviews (5)
Ray
Jun 06, 2022
Report
I was pleased I could bring a sample home as it made the choice much easier. I am also grateful that the sales woman Chanique was knowledgeable and advised me of the sale. The service was friendly and the tile is top quality with so many choices.
Terrance Mckinney
Jun 04, 2022
Report
Chanique is the best sales rep I ever had. Thank you for being patient and assisting me. She was very helpful and knowledgeable.
Andrew Flood
May 07, 2022
Report
As a contractor, I've never dealt with people with such little empathy and accountability. I spent almost $7,000 on materials on one jobsite within a 6 week period. An overwhelming amount of materials were completely wrong, I understand this happens but they were never checked by the store. The luck of quality control could not be put into words. Specifically Dave handled this entire order, he refused to try to make the situation right, when I have a customer crying in front of me.
They treat the younger generate with such of lack of respect is mind blowing, people like me are what keep the business running for many years to come. You help me and I get you commission checks, pretty simple. They've lost my business, which as "pj" told me is fine. Please save your time, money and the for coming headaches. Floor and decor is much more reasonable and they've resolved any issue I've had more then satisfactory.
I can not stress this enough please do not give this "business" any of your attention, time, money or anything else. Now I am losing money and time on something that I had no control over. Extremely disappointing.
They treat the younger generate with such of lack of respect is mind blowing, people like me are what keep the business running for many years to come. You help me and I get you commission checks, pretty simple. They've lost my business, which as "pj" told me is fine. Please save your time, money and the for coming headaches. Floor and decor is much more reasonable and they've resolved any issue I've had more then satisfactory.
I can not stress this enough please do not give this "business" any of your attention, time, money or anything else. Now I am losing money and time on something that I had no control over. Extremely disappointing.
Lee Sales
Apr 10, 2022
Report
We are a commercial contractor. PJ is an incredible operator One of the best inventories and displays. Thanks again PJ
Shahad Al-Hayder
Feb 01, 2021
Report
Best prices and the best staff. They have a very large selection of tile, vinyl, back splashes. I would definitely recommend to anyone who is looking for any type of flooring.