Business Details
Custom Elevator Manufacturing Solutions in Plumsteadville, PA
Founded by industry pioneers with over 150 years of combined experience in elevator manufacturing, installation, and service, we revolutionized the U.S. market by introducing the first roped hydraulic elevator. Our family-owned business operates through a network of factory-trained dealers across the United States and Canada, ensuring comprehensive support from installation to post-sale service. Our 68,000-square-foot facility in Plumsteadville, Pennsylvania, serves as the hub for continuous product innovation driven by direct field feedback. We prioritize service beyond the sale, leveraging state-of-the-art technology to deliver superior quality, reliability, and safety in every solution. Our dedicated team, including industry experts like President Ken Herrmann, ensures seamless coordination across production, engineering, and customer support.With a focus on customer-centric innovation, we maintain rigorous quality control standards while adapting to evolving market demands. Our commitment to excellence extends to technical support, replacement parts, and custom engineering solutions tailored to residential and commercial needs. As a leader in elevator technology, we balance tradition with forward-thinking advancements to meet the unique requirements of our clients. Our local dealer, HomeLift of America Inc., exemplifies our dedication to personalized service in Eastern Pennsylvania and New Jersey. Through decades of expertise and a modern manufacturing infrastructure, we remain steadfast in our mission to prioritize customer satisfaction above all else.
Services
Residential Elevators
Commercial Replacement Jacks
LULA Elevators
Cable Drive Systems
Cab Styles/Options
Replacement Valves
Technical Support
Custom Engineering
Dealer Training
Safety Compliance
Highlights and features
- We pioneered the first U.S. roped hydraulic elevator with 150+ years of combined industry expertise.
- Our factory-trained dealers ensure seamless installations and post-sale support nationwide.
- Continuous product improvements driven by direct field feedback enhance reliability and efficiency.
- 68,000-square-foot modern facility meets evolving market demands with precision engineering.
- Dedicated technical support team provides expert guidance for replacement parts and systems.
Services
Residential Elevators
Custom-designed residential elevators enhance accessibility in private homes. Our roped hydraulic and cable drive systems combine safety, durability, and aesthetic flexibility. Each unit undergoes rigorous quality checks to ensure smooth operation and compliance with residential building codes.
Commercial Replacement Jacks
Heavy-duty replacement jacks for commercial elevators ensure operational continuity in high-traffic environments. Engineered for precision performance, these components meet strict safety standards while minimizing downtime during retrofits or maintenance upgrades.
LULA Elevators
LULA (Limited Use/Limited Application) elevators provide cost-effective vertical access for low-rise commercial buildings. Designed to ADA standards, these units balance efficiency, safety, and space optimization for facilities like offices and retail spaces.
Technical Support
24/7 technical support addresses installation, maintenance, and troubleshooting needs. Our team offers real-time guidance for system diagnostics, replacement part identification, and compliance-related queries to ensure uninterrupted operations.
Dealer Training
Factory-certified dealer training programs equip installers with product-specific expertise. Curriculum covers safety protocols, installation best practices, and post-sale service techniques to maintain our quality standards across all projects.
People
Ken Herrmann
President
Overseeing all operations, Ken combines decades of elevator engineering expertise with strategic leadership to drive product innovation and customer satisfaction across residential and commercial divisions.
John Pollich
Elevator Sales Manager
John manages residential elevator sales, providing tailored solutions for hydraulic, cable drive, and LULA systems while maintaining direct communication with dealers and end-users.
Don Halteman
Commercial Jack Sales
Specializing in commercial replacement jacks, Don supports large-scale projects with technical expertise and product knowledge to ensure seamless integration and compliance.
Bill Heller
Parts Sales & Technical Support
Bill coordinates replacement part requests and technical troubleshooting, offering specialized guidance for both Custom Elevator and third-party system components.
Larry Keifer
Production Manager
Managing logistics and production workflows, Larry ensures timely delivery of components while coordinating vendor relationships and manufacturing floor operations.
Questions
What types of elevators does Custom Elevator Manufacturing offer?
We provide residential roped hydraulic elevators, cable drive systems, LULA elevators, and commercial replacement jacks tailored to diverse accessibility needs.
Are replacement parts available for other elevator brands?
Yes, we offer direct drop-in replacements for Cemco RV-100 valves and support various third-party systems with technical expertise.
How does the company ensure product reliability?
Our Plumsteadville facility integrates continuous improvements from field feedback, rigorous quality control, and state-of-the-art manufacturing processes.
Do you work with independent dealers nationwide?
We partner with factory-trained dealers across the U.S. and Canada, providing full support from installation to post-sale service.
What safety measures are emphasized in your products?
Safety is our priority, with compliance to industry standards, regular safety alerts, and engineering focused on fail-safe mechanisms and durability.
