Business Details
23 Years
experience
Your Trusted Countertop Supplier in Charlotte, NC
Universal Stone has been a trusted provider of premium countertops and surfaces since 2003. Our 35,000-square-foot facility in Charlotte, NC, houses state-of-the-art equipment for precise fabrication of granite, quartz, marble, and porcelain. We serve residential and commercial clients across the Charlotte metro area, offering expert installation and personalized service. Our team of 40+ employees, including eight dedicated install crews, prioritizes quality, customer satisfaction, and innovative design solutions.With a focus on sustainability, we utilize water filtration systems and recycling practices to minimize environmental impact while delivering durable, high-performance surfaces for kitchens, bathrooms, and commercial spaces.
Services
Granite Countertops
Quartz Countertops
Marble & Quartzite
Porcelain Slabs
Tile Installation
Cabinetry
Remnants
Commercial Projects
Residential Projects
Sinks
Details
- Year established: 2003
Highlights and features
- Over 20 years of experience in premium countertop fabrication and installation
- 35,000 sq ft slab warehouse and fabrication facility with advanced technology
- Competitive pricing through direct volume purchasing from global quarries
- State-of-the-art equipment ensures precise cuts and minimal seams
- Dedicated design team provides personalized consultations and project guidance
What people say
Top notch customer service
Highest quality products
Hassle free transaction
Customer satisfaction priority
Excellent workmanship
Services
Granite Countertops
Our granite countertops combine timeless beauty with exceptional durability. Sourced from quarries worldwide, these surfaces resist heat and scratches while offering unique patterns and colors. Ideal for kitchens, bathrooms, and commercial spaces, our granite options provide long-lasting value. Our team guides clients through material selection and ensures precise installation for a flawless finish.
Quartz Countertops
Durable and low-maintenance quartz countertops feature consistent patterns and non-porous surfaces. Our selection includes popular brands and custom options in various colors and finishes. Perfect for kitchens and bathrooms, these surfaces resist stains and bacteria. We offer expert templating and installation to ensure perfect fit and functionality.
Marble & Quartzite
Elegant marble and durable quartzite surfaces elevate any space. Our inventory includes premium slabs for countertops, accent walls, and fireplace surrounds. While marble offers classic veining, quartzite provides enhanced durability. Our specialists help clients select materials that balance aesthetics with practical performance for residential and commercial applications.
Porcelain Slabs
Porcelain slabs offer versatile, ultra-durable surfaces for countertops and walls. Available in natural stone patterns and modern designs, they resist heat, stains, and UV fading. Ideal for kitchens, bathrooms, and outdoor spaces, our porcelain options combine aesthetic appeal with minimal maintenance requirements. Our team ensures proper installation for lasting beauty.
Tile Installation
We provide comprehensive tile solutions for backsplashes, showers, and feature walls. Our selection includes porcelain, glass, mosaic, and natural stone tiles in various sizes and finishes. Professional installation services ensure precise placement and waterproofing for bathrooms and wet areas, combining functionality with custom design elements.
People
Hemant Patel
Owner
Hemant Patel founded Universal Stone in 2003 and remains actively involved in daily operations. With over 20 years of industry experience, he oversees quality control and client relations. Hemant's hands-on approach ensures adherence to high standards while maintaining competitive pricing. He manages a team of 40+ employees and prioritizes customer satisfaction through innovative solutions.
Questions
What materials do you offer for countertops?
We provide granite, quartz, marble, quartzite, and porcelain countertops. Our inventory includes over 100 slab options with various colors, patterns, and finishes to suit different design preferences and functional needs.
Do you serve both residential and commercial clients?
Yes, we cater to both markets. Our residential services include kitchen and bathroom renovations, while commercial projects range from office buildings to hospitality venues. We offer tailored solutions for each client's specific requirements.
Can I see samples before making a selection?
Our Ballantyne Design Center showcases full slabs and samples. We recommend visiting in person to evaluate colors and patterns under natural light. Our team assists with material selection and provides digital visualization tools for project planning.
What areas do you serve?
We primarily serve Charlotte, NC, and surrounding areas including South Carolina. Our service radius extends up to 60 miles from our fabrication facility for installation projects.
What are your working hours?
Our Rozzelles Ferry warehouse operates Monday-Friday 7am-4pm and Saturday 10am-2pm. The Ballantyne Design Center is open Monday-Thursday 10am-5pm, Friday 10am-4pm, and Saturday 10am-2pm by appointment.
Videos
Reviews (4)
Tonia Arrington Tonia
Jan 28, 2022
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Awful experience. I'm not even sure where to start but it wasn't so much about the template being measured incorrectly because mistakes happen. The guy that I worked with was very nice about it, but it was more about what occurred afterwards. Customer service was completely slow to respond. It was if they were afraid to speak up. I've never seen anything like this before. Installers were great but there was no communication between anyone there. It was almost embarrassing and no apologies just excuses. I can never refer them to anyone in good faith. Super disappointed.
Carlyne Mullis
Jan 14, 2022
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Unfortunately as hard as we tried to become customers we weren't given the opportunity. We were given certain pricing and when we tried to nail all our selections the pricing had significantly increased. We tried finding other selections that would fit our budget but we would wait 10 days - 2 weeks for a reply to one question. We tried countless times and after our last correspondence- we heard nothing for 3weeks so we thankfully found someone else with much better pricing, customer service and options.
Patricia Bolton
Dec 12, 2021
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I couldn't be happier! Courteous, professional service starting with Nicki's expert design consultation - she definitely nailed it.to the superb installation team led by Freddy, Jesus and Victor. We experienced some structural challenges that Freddy faced head on, communicating every step of the way. It looks beautiful, thank you so much Universal!
Lyla Aisle Of Blooms
Nov 11, 2021
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From start to finish they went above and beyond. I recently completed a gut job renovation on the main level of my home and when I tell you Universal Stone's team is the only contractor I worked with that I had zero issues with. Their communication was prompt and courteous, they had one tiny snafu with the install but they fixed it immediately. Reliable, friendly, knowledgeable, quality workmanship AND reasonably priced?! 10/10 would work with again and again and again.
