Business Details
50+ Years
experience
Emergency
services
Your Trusted Source for Caterpillar Equipment Solutions
Since 1926, Carolina Cat has established itself as a trusted partner in the construction industry, dedicated to maximizing equipment uptime and customer success through comprehensive Caterpillar product support. Our commitment to building lasting relationships with clients ensures we anticipate their needs and deliver tailored solutions for heavy-duty construction equipment. With decades of expertise, we provide cost-effective service plans, emergency support, and a wide range of planned maintenance options to keep machinery operational and profitable. Our team of factory-trained technicians specializes in servicing Caterpillar equipment, including excavators, bulldozers, skid steers, and backhoes, ensuring optimal performance and longevity. Backed by Caterpillars global reputation for reliability, we offer Cat-certified parts, rebuild programs, and self-service options to meet diverse client requirements.Operating across North Carolina, we prioritize convenience with multiple service locations and a user-friendly online platform for parts orders and fleet management. By combining technical expertise with personalized communication, we strive to extend beyond mere equipment sales into strategic partnerships that drive our clients' success. Our proactive approach to maintenance, backed by SMS alerts and scheduled service reminders, underscores our dedication to minimizing downtime. As part of the Weisiger Group, we uphold a legacy of excellence while continuously adapting to industry advancements in technology and service delivery. Carolina Cat remains committed to being the definitive resource for Caterpillar equipment owners seeking unmatched service, quality parts, and reliable support tailored to Western North Carolinas unique operational demands.
Services
Equipment Rental
Parts Service
Hydraulic Repairs
Equipment Rebuilds
Emergency Maintenance
Operator Training
Fleet Management
Used Equipment Sales
Compact Equipment Service
Power Generation Solutions
Details
- Year established: 1926
Highlights and features
- We have over 95 years of experience providing Caterpillar equipment solutions.
- Our factory-trained technicians specialize in Caterpillar machinery repairs and maintenance.
- We offer emergency service to minimize equipment downtime.
- Our multiple North Carolina locations ensure convenient access to service and parts.
- We provide Cat-certified rebuild programs to extend equipment longevity.
Associations and certifications
- ISO 9001
What people say
They take care of me
Appreciate that
Services
Construction Equipment Service
Our factory-trained technicians provide comprehensive maintenance and repair services for Caterpillar construction equipment, including excavators, bulldozers, and skid steers. We specialize in minimizing downtime through emergency service, planned maintenance programs, and advanced diagnostics. With locations across North Carolina, we ensure rapid response times and access to genuine Cat parts for optimal equipment performance and longevity.
Parts & Service
Carolina Cat offers genuine Caterpillar parts and expert service for hydraulic systems, ground-engaging tools, and power generation components. Our Parts Promise guarantees availability and fast delivery to keep operations running smoothly. Customers can order online via Parts.Cat.com or visit our service centers for immediate assistance with critical machinery components.
Equipment Rental
We provide short- and long-term rentals of Caterpillar construction equipment, including compact machines and earth-moving vehicles. Our fleet features the latest models with flexible terms to accommodate project-specific needs. Emergency rental options ensure continuity during unexpected equipment failures, supported by 24/7 technical helpline assistance.
Operator Training
Our training programs equip operators with Caterpillar-certified skills for safe and efficient machinery use. Courses cover equipment-specific techniques, maintenance protocols, and productivity optimization strategies. Training centers across North Carolina provide hands-on experience to enhance workforce capabilities and compliance with industry standards.
Fleet Management
Carolina Cats VisionLink technology enables real-time fleet monitoring, SOS fluid analysis, and preventive maintenance scheduling. This digital solution optimizes equipment utilization, reduces operational costs, and extends asset lifespans through data-driven insights and proactive service planning for construction companies.
Questions
What types of Caterpillar equipment do you service?
We service excavators, bulldozers, skid steers, backhoes, and other Caterpillar construction machinery with factory-trained expertise.
Do you offer emergency equipment repair services?
Yes, we provide emergency service to minimize downtime for critical Caterpillar equipment failures.
Can I rent Caterpillar equipment from Carolina Cat?
Yes, we offer short- and long-term rentals of Caterpillar construction equipment, including compact machines and earth-moving vehicles.
Are financing options available for equipment purchases?
Yes, we offer financing programs including 0% financing for 60 months on qualifying compact equipment purchases.
How can I order Caterpillar parts online?
Visit Parts.Cat.com to order genuine Caterpillar parts with fast delivery options from Carolina Cat locations.
Do you provide operator training for Caterpillar equipment?
Yes, our certified training programs cover safe operation, maintenance, and productivity optimization for Caterpillar machinery.
Reviews (7)
Todd Ehlenfeldt
Apr 26, 2022
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Had our motorhome towed in & a short time later had a diagnosis, part ordered & fixed the next morning. Thank you!
Brian Howard
Feb 13, 2022
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Currently have a 330 excavator that is plumbed on rent and called to request a hammer to fit the machine and was told that a hammer was only installed on dedicated machines of that size. I'm a superintendent for a company that does over 400 million/ year in work. I will not be renting equipment here in the future.
Jennifer LovingRVLife McCarthy
Oct 28, 2021
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They went above and beyond for us with our Motorhome. Even allowed us to stay over the weekend in their yard while waiting for Monday.
Trucker Hogan
Dec 11, 2020
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Easy for trucks to get in and out. Staff was extremely friendly and helpful. I showed up and got unloaded right away. Will definitely come back
Krystal Norris
Mar 24, 2020
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We have worked recently with Joey and I cannot say enough good things about this company. These guys don't play games. they get you the financing you need, they truly fight on your behalf to get you what you need. We are more than pleased and to say the customer service was outstanding is an understatement! Give these guys a shot!
Chris Hill
May 12, 2018
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Excellent service facility. They rebuilt my C-12 4 years ago and it's still running strong. They stand behind their work. I had a few warranty issues and they took care of them.no problems. I use them for all my major truck repairs. One time I had a air brake chamber blow out atround 6:00 am. I was 30 miles away and was able to be at their shop by 6:30. They had one mechanic there early working on a non emergency issue. He stopped what he was doing had my brake issue repaired and I was out the door in a short period of time. Great staff!
Ryan Houston
Nov 07, 2017
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These guys are the real deal. The service techs are very responsive and knolegeable. Andrew and Corey have been out several times to help us with our 299dxhp, and both times were fast and efficient with their repairs, and made sure to check the warranty in relation to what could be covered. In the office Andy Cadwell has been on point everytime we called for parts, and is very professional and has given us great confidence in the CAT brand. We have also been helped indifectly by a friendly Cat truck tech named Kelly Sprinkle who went out of his way to give us advice. We stand with the CAT brand!
