Business Details
46 Years
experience
Emergency
services
Your Trusted Full-Service Glass Provider in Traverse City
Twin Bay Glass has been a trusted provider of comprehensive glass solutions since 1980. As northern Michigan's only full-service glass center, we specialize in residential, commercial, automotive, and custom glass services. Our team of certified technicians delivers free estimates, cost-conscious pricing, and rapid turnaround times, backed by warranties on all work performed. With over four decades of experience, we combine technical expertise with personalized service to meet diverse client needs. Our commitment to quality is reflected in partnerships with leading manufacturers and a focus on modern equipment and training.We pride ourselves on transparency, reliability, and building long-term customer relationships through exceptional service. Our 12-member team includes seasoned professionals with decades of combined experience, ensuring precision in every project. From custom shower enclosures to automotive glass recalibration, we handle complex applications across industries. Community involvement and membership in professional associations underscore our dedication to industry leadership. Our iconic message-bearing sign has become a local landmark, symbolizing our approachable yet professional ethos.
Services
Residential Glass
Commercial Glass
Custom Glass
Automotive Glass
Shower Enclosures
Glass Railings
Auto Glass Calibration
Mirrors
Tabletops
Storefront Glass
Details
- Year established: 1980
Highlights and features
- We offer over 40 years of experience in residential, commercial, and automotive glass services.
- Our certified technicians use factory-approved materials for all installations.
- We provide 24/7 emergency board-up services for commercial glass damage.
- Our team includes specialists with 20+ years of experience in custom glass applications.
- We guarantee satisfaction with warranties covering all workmanship and materials.
What people say
Amazing experience
Great customer service
Stress-free
Top-notch service
Highly recommend
Services
Residential Glass
We provide comprehensive residential glass solutions including windows, shower enclosures, mirrors, and tabletops. Our specialists handle replacements, upgrades, and new installations with precision. Clients benefit from energy-efficient options and custom designs that enhance home aesthetics and functionality while maintaining safety standards.
Commercial Glass
Our commercial services cover storefronts, office partitions, reception windows, and safety glazing for businesses. We serve retail, healthcare, and government sectors with durable, code-compliant installations. Projects include curtain walls, display cases, and emergency board-up services that protect business operations and customer safety.
Automotive Glass
We offer windshield replacement, repair, and ADAS recalibration for domestic and imported vehicles. Certified technicians use OEM-quality materials and advanced adhesives for safe installations. Our mobile service and insurance partnerships make repairs convenient while maintaining vehicle integrity and safety systems.
Custom Glass
Our custom division handles unique applications for boats, RVs, heavy equipment, and architectural projects. From steam room enclosures to aircraft glass, we fabricate specialized solutions requiring precision engineering. This includes tempered, laminated, and colored glass for non-traditional installations across industries.
Shower Enclosures
We design and install frameless, neo-angle, and bypass shower enclosures tailored to bathroom layouts. Options include specialty hardware, textured glass, and custom configurations. Our solutions combine water containment with aesthetic appeal, using low-iron glass and rust-resistant finishes for long-term performance.
People
Nathan Brown
Owner
Nathan Brown acquired Twin Bay Glass in 2018 after working there since 1999. He leads strategic growth while maintaining technical excellence in glass services. His leadership focuses on modernizing equipment and training programs to sustain quality.
Bonnie Lautner
General Manager
With over 19 years at Twin Bay Glass, Bonnie Lautner oversees daily operations and client relations. She emphasizes exceptional service and staff development. Her management maintains the company's reputation for reliability and technical expertise.
Questions
What types of glass services do you offer?
We provide residential, commercial, automotive, and custom glass services including shower enclosures, storefronts, windshield replacement, and specialty applications for boats and RVs.
Do you offer emergency glass repair?
Yes, we provide 24/7 emergency board-up services for commercial glass damage with follow-up repairs once the emergency passes.
Are your technicians certified?
All automotive glass technicians are certified with factory training. Our residential and commercial installers have 10-20 years of experience each.
What areas do you serve?
We primarily serve northern Michigan including Traverse City, Charlevoix, and Kalkaska with commercial clients across the state.
Do you work with insurance companies?
Yes, we're a preferred provider for most major insurance companies and handle claims processing for automotive and property damage claims.
What warranties do you offer?
We warranty all workmanship and materials with specific terms varying by service type. Automotive installations include lifetime adhesive warranties.
Reviews (5)
Jon Hanock
Jun 14, 2022
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They did a great job replacing two car windows for me. I bought the glass myself, took the doors apart and immediately decided it was beyond me, so I called them and was able to easily schedule an appointment. The service was great, the prices were great, and they even stayed open late for me so I could pick my car up after work. I had an amazing experience and would highly recommend this shop!
NuStar Insurance Www MyNuStar Com
Apr 28, 2022
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I had a stone chip, called the "other" guys. Talked to a computer, told them I wanted to talk to a human, computer sent me to a website to schedule an appointment. I hung up and called Twin Bay Glass, real human, real appointment, real fix! Problem solved.
Cindy S.
Apr 21, 2022
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Great service. Great employees. Best glass company anywhere. I've had a shower door installed windshields fixed and replaced. Always happy with results.
Jennifer Lemanski
Jan 27, 2022
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My husband and I purchased a custom shower door from Twin Bay Glass and were very impressed from start to finish with the level of customer service and professionalism. The door turned out exactly how we wanted because they took the time to ask the right questions and listen. It is beautiful and we love the way it opens/closes. We will absolutely come back for all of our glass and mirror needs!
Rob Petersen
Nov 29, 2021
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Good people with a awesome showroom! Replaced glass in a loader for me in record time, very satisfied with the customer service.
