Business Details
43 Years
experience
Your Trusted Glass Solutions Provider in Tacoma & Bremerton
Founded in 1983, Sound Glass has established itself as a trusted leader in residential and commercial glass solutions across the Puget Sound region. Our commitment to excellence is rooted in decades of experience, a focus on retaining skilled professionals, and partnerships with industry-leading manufacturers. We specialize in custom glass products including entry doors, skylights, windows, and railing systems designed to enhance both aesthetics and functionality. Our team prioritizes customer satisfaction through personalized service, ensuring every project meets the highest standards of quality and durability. As active community members, we contribute to local organizations and support initiatives that strengthen the communities where we live and work.With showrooms in Tacoma and Bremerton, we combine local expertise with innovative glass technology to deliver solutions tailored to each client's unique needs. Our dedication to continuous improvement ensures clients receive cutting-edge products and services that exceed expectations. From initial consultation to final installation, we maintain transparency and professionalism at every stage of the process. This unwavering focus on quality and customer-centric approach has made us the preferred glass provider for homeowners, contractors, and commercial clients throughout Western Washington.
Services
Residential Glass
Commercial Glass
Entry Doors
Skylights
Window Systems
Railing Systems
Custom Glass Designs
Details
- Year established: 1983
Highlights and features
- We offer over 40 years of experience in glass solutions
- Our team partners with industry-leading manufacturers
- We maintain showrooms in both Tacoma and Bremerton
- Our focus on long-term employees ensures consistent quality
- We actively contribute to local community organizations
Services
Residential Glass
We provide comprehensive residential glass solutions including custom windows, entry doors, and skylights. Our products enhance home aesthetics while improving energy efficiency and security. With expert installation and access to leading manufacturers, we help homeowners achieve both functional and visually appealing results.
Commercial Glass
Our commercial glass services include storefronts, curtain walls, and structural skylights for businesses. We deliver durable, code-compliant installations that enhance building aesthetics while maintaining security and energy efficiency. Our team works with architects and contractors to meet project specifications and timelines.
Entry Doors
We offer custom entry door solutions combining security, energy efficiency, and style. Our selection includes French doors, heavy-tempered glass systems, and commercial entrance doors. Each installation is performed by experienced technicians to ensure proper fit and long-term performance.
Skylights
Our skylight installations bring natural light into residential and commercial spaces. We offer various styles including fixed, venting, and structural skylights. All installations include proper flashing and insulation to prevent leaks while maximizing energy efficiency and interior comfort.
Custom Projects
We create custom glass solutions for unique architectural needs including glass railings, shower enclosures, and decorative designs. Our team works closely with clients to develop tailored solutions that meet specific aesthetic and functional requirements while maintaining safety standards.
People
Warren Willoughby
President of Sound Glass Sales, Inc.
Warren founded Sound Glass in 1983 and has led its growth into a premier glass solutions provider. He actively participates in community organizations including the Broadway Center for Performing Arts board, demonstrating his commitment to local development and business excellence.
Questions
What types of glass services do you offer?
We provide residential and commercial glass solutions including windows, doors, skylights, railing systems, and custom glass designs for both new construction and remodeling projects.
Do you serve areas outside Tacoma and Bremerton?
While our showrooms are in Tacoma and Bremerton, we serve the entire Puget Sound region including surrounding communities in Western Washington.
Can I get a free estimate for my project?
Yes, we offer free estimates for all residential and commercial glass projects. Contact us through our website or phone numbers to schedule a consultation.
What payment methods do you accept?
We accept Visa, Mastercard, and Discover for all our glass products and installation services.
Are your installers certified professionals?
Yes, our team includes experienced, long-term employees who receive ongoing training to maintain the highest standards of quality and safety in glass installation.
Do you offer commercial repair services?
Yes, we provide commercial service and repair for storefronts, curtain walls, entrance doors, and other commercial glass systems. Contact our commercial division for emergency repairs.
Reviews (7)
Scott F.
Jun 06, 2022
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I'm a general contractor in Tacoma and have been in business for decades. I've worked with sound glass on many many MANY bathroom remodels. They are a very trusted subcontractor of mine and I must say, I don't lose a step with sound glass on my side. From the front office thru the installations they've been trustworthy and professional. I use them as often as I can. Highly suggested! Sanco Construction LLC has "straight A" reviews for bathroom and kitchen remodeling and to be quite honest, I owe a lot of my success to my subcontractors, including Sound Glass in Lakewood.
Robert Brenner
Oct 27, 2021
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They cut the glass I needed quickly and exactly to size, and I never felt pressured to let them install it instead of doing it myself.
John Pelerine
Oct 04, 2021
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I work for a local large retailer that does not specialize in, nor cut glass. When customers come into our department and are looking for something we cannot provide, this is typically the store I personally recommend as I have never received anything but positive reviews, including a personal experience needing a glass pane of unusual dimensions they were able to cut same day. In return, when people have returned later for services we can provide, they have had nothing to say but thank you for recommending them to Sound Glass Sales Inc.
Jeremy Drorbaugh
Apr 18, 2021
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Great customer service and communication. Work was done when promised if not earlier and even got a phone call at the same time. They are locally owned. Major plus if you ask me. Service: Remodeling
Katherine Jesser
Oct 25, 2020
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We replaced nearly all our windows in our house in Tacoma with vinyl Milgard windows from Sound Glass. The whole process took from late October 2020 to early Feb 2021, so quite a while. However most places at that time were either behind or not scheduling ahead until the spring. When the windows were delivered we were missing one window which we had to wait another few weeks for after all the others were installed.
Also one window was broken in one pane, but they installed it anyways, which I thought was inapropriate, it just showed a kind of not our problem attitude. Besides that the installers were polite and efficient and it took 3 days for the 14 ish windows we had put in. We had to have the Milgard repair man come too fix the broken window and another installation group came to do the last windows that was missing.
Sound Glass also paid for an okay window cleaning guy which I had to remind them that they promised. Overall satisfied but they did require quite a bit of poking and proding to notify us when the windows were delivered and set dates for installation etc. Prices were fair.
Also one window was broken in one pane, but they installed it anyways, which I thought was inapropriate, it just showed a kind of not our problem attitude. Besides that the installers were polite and efficient and it took 3 days for the 14 ish windows we had put in. We had to have the Milgard repair man come too fix the broken window and another installation group came to do the last windows that was missing.
Sound Glass also paid for an okay window cleaning guy which I had to remind them that they promised. Overall satisfied but they did require quite a bit of poking and proding to notify us when the windows were delivered and set dates for installation etc. Prices were fair.
Pamela Hendrick
Mar 09, 2020
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Amazing! Scott was great, super knowledgeable, very prompt answering questions, and following up along the way. Jake and Jeremy.seriously THE BEST installers! Showed up on time every day, left everything spotless, worked like crazy and very efficient and organized. I wish all of our contractors were like these two!
Wwhermit
Apr 07, 2019
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I had an appointment to have some windows fixed. Also, in the future, we'll be replacing all 24 windows when we do the full remodel, but for now, we just need a fix. She was going to come between 9-11. Well, at 11:00, when no one showed up, I called the office to confirm the date and time. It could have been my mistake. The nice lady on the phone said, "She couldn't make it to your house, so she called and left a voicemail, telling you to take pictures and measurements, and text them to her." Now, hold on.
First of all, I didn't get any phone call, or text, or voicemail. I checked my phone to make sure. Nope. Second, is that really how you do business? I take my own measurements, and let you know what to do? Really? Why have field reps? Let's do it all ourselves! I told her on the phone that I've been available all day, had the phone with me, and no one called. She seemed unconcerned. I told her, well, I guess I'll have to call someone else to actually come out.
She said, OK! After hanging up, I double checked my call log and voicemail. No calls. Nothing. Thanks for wasting my time, Sound Glass. Rest assured, I won't waste yours by giving you any of my business.
First of all, I didn't get any phone call, or text, or voicemail. I checked my phone to make sure. Nope. Second, is that really how you do business? I take my own measurements, and let you know what to do? Really? Why have field reps? Let's do it all ourselves! I told her on the phone that I've been available all day, had the phone with me, and no one called. She seemed unconcerned. I told her, well, I guess I'll have to call someone else to actually come out.
She said, OK! After hanging up, I double checked my call log and voicemail. No calls. Nothing. Thanks for wasting my time, Sound Glass. Rest assured, I won't waste yours by giving you any of my business.
