Call Now
Website
Call
Business Details
Trusted Fireplace Sales, Installation & Service in East Syracuse, NY
Hearth & Home of Syracuse has been serving families in Central New York for over 30 years, specializing in fireplace sales, installation, and service. Our team holds certifications from the National Fireplace Institute (NFI) and prioritizes safety, ensuring all installations meet code requirements. We offer comprehensive solutions including gas line, electrical, and venting work during installations. Our process begins with in-home inspections to address project details, followed by customized estimates and professional installation by certified technicians.

Customer testimonials highlight our knowledgeable staff, personalized service, and high-quality workmanship. We provide a wide selection of fireplaces, glass doors, and outdoor products to suit various home styles. Our commitment to excellence extends to handling power outage preparedness and offering financing options for customer convenience.
Services
Fireplaces Glass Doors Outdoor Products Installation Repairs Financing
Highlights and features
  • 30+ years of experience serving Central New York homeowners
  • NFI-certified technicians ensure industry-standard installations
  • Comprehensive in-home inspections before all installations
  • Handles gas line, electrical, and venting requirements
  • Positive customer reviews praising knowledgeable staff and quality work
Associations and certifications
  • National Fireplace Institute (NFI)
What people say
Knowledgeable staff Professional installations Prompt service Patient technicians High-quality work
Services
Fireplace Installation
Professional fireplace installation services ensuring safe, code-compliant setups. Our certified technicians handle gas line connections, electrical work, and venting requirements. We conduct in-home inspections before installation to address project-specific details.
Fireplace Sales
Comprehensive selection of fireplaces, glass doors, and outdoor heating products. We offer solutions for blank walls, open fireplaces, and new construction projects. Our inventory includes gas, wood, pellet, and electric options.
Fireplace Repairs
Expert repair services for all fireplace types, including pellet stoves and gas models. Our technicians diagnose and fix operational issues while maintaining safety standards. Customer reviews praise our prompt, knowledgeable service.
Outdoor Products
Specialized outdoor heating solutions including fire pits, pizza ovens, and barbecues. We provide installation guidance and product selection for creating functional outdoor living spaces.
Financing Options
Flexible financing solutions available for fireplace purchases and installation projects. This service helps customers invest in home comfort improvements while managing budget considerations.
People
Brian
Owner
Co-owner with extensive fireplace industry expertise, focusing on customer satisfaction and quality installations. Prioritizes professional certifications and comprehensive project consultations.
Josh
Owner
Co-owner committed to exceptional customer service and technical excellence. Oversees operations with emphasis on safety standards and personalized client support.
Questions
What fireplace types do you offer?
We offer gas, wood, pellet, and electric fireplaces for various applications including blank walls, open fireplaces, and new construction projects.
Do you provide installation services?
Yes, we provide complete installation services including gas line connections, electrical work, and venting by our certified technicians.
Are financing options available?
Yes, we offer financing options to help customers invest in fireplace purchases and installation projects while managing budget considerations.
What outdoor heating products do you carry?
We offer fire pits, pizza ovens, and barbecues to create functional outdoor living spaces with professional installation guidance.
How experienced is your team?
Our team has over 30 years of combined experience with National Fireplace Institute (NFI) certifications and comprehensive project consultation capabilities.
Reviews (7)
Wes Belisle
Feb 16, 2022 Report
I bought a Harmon Advance pellet stove from these guys about nine years back. As a vote for Harmon pellet stoves, I basically needed to do nothing to it (aside from cleaning) for almost eight years. Last year, the combustion blower went. I called H&H back and found out they were under new management. I was extremely impressed with the new folks that took over. They didn't have time in their schedules for weeks to replace my combustion blower, but they got the right part for me ASAP and provided me some loose instructions so I could DIY.

Just today, I thought I had another problem. I called them up looking for advice and they were able to help me diagnose the problem (user error) over the phone. At no point did they recommend just replacing parts w/o proper diagnosis, which they helped me with. I didn't get to asking them what their schedule looked like if I needed further help because they got me fixed before I needed to. I truly appreciate both the Harmon Pellet stoves and this good local place that stands behind them. Highly recommended!
Max Factoria
Dec 08, 2021 Report
This place was great. They were able to answer my questions in a knowledgeable non judgemental way and help me understand what is possible for fireplace in my new house (aka the big whole in the wall with piping heading outside). Expert answers, accessible and kind staff. Truly what an experience in retail should resemble.
Ben Schoenfelder
Jan 24, 2021 Report
I recently purchased a Green Mountain Pellet Grill and couldn't be happier! Great customer service and great experience. So glad they recommended the pellet grill/smoker option to me!
Jared Yates
May 02, 2020 Report
I stopped by today to ask about wood stoves and talked with Brian. He was really patient with all of my questions, and was able to answer most of them off the top of his head. I appreciated his knowledge and experience. He also called his sales rep to get more clarity on a few questions which I appreciated. It's a nice showroom, warm even though it was like 15 degrees outside.
Naneese Bonnell
Nov 12, 2019 Report
The gentleman that helped me was fantastic, polite and respectful. He even told me how I might be able to avoid buying a new gas stove. This excellent service is rarely seen today.
Dan Hurley
Feb 02, 2018 Report
This is my go-to place for accessories and maintenance items for my stove. Last winter it was a thermostat and chimney brush and extensions. This winter it's been gasketing. I found them knowledgable and a great stock of stoves and items that are useful or just plain fun. So glad this local business is a short drive from the house.
Joan C.
Dec 23, 2017 Report
I had an ancient wood stove, with many safety concerns. Peter spent a great deal of time brainstorming a reasonable solution for my fireplace. I am thrilled with his design and with his employees who installed my new gas insert. Great customer service and support!