Business Details
50+ Years
experience
Premium Surface Solutions for Every Space
Since 1975, MSI has grown into a leading distributor of premium surface materials, offering an expansive selection of flooring, countertops, tiles, and natural stone products. With over $2.5 billion in annual revenue and 3,700 employees globally, we combine accessibility with unmatched product variety to meet residential and commercial needs. Our 50+ distribution centers across the U.S. and Canada ensure timely delivery, while 50+ showrooms provide hands-on experiences with expert guidance.Innovation drives our digital tools, including AR visualizers and real-time inventory systems, empowering customers to design and select materials efficiently. Committed to quality and sustainability, MSI partners with global suppliers to deliver durable, stylish solutions that transform spaces without compromising affordability.
Services
Flooring Products
Countertops
Natural Stone
Wall Tiles
Outdoor Living Solutions
Details
- Year established: 1975
Highlights and features
- We offer over 45 years of expertise in surface material distribution.
- Our 50+ distribution centers ensure fast, reliable product delivery.
- We provide innovative design tools for seamless project visualization.
- Our showrooms feature hands-on product experiences with expert guidance.
- We maintain partnerships with global suppliers for unmatched product variety.
Services
Flooring Products
MSI provides luxury vinyl, porcelain, hardwood, and natural stone flooring options engineered for durability and style. Our collections cater to residential and commercial needs, offering waterproof, scratch-resistant choices like Everlife and wood-look tiles. With advanced manufacturing techniques, we ensure products withstand high-traffic areas while maintaining aesthetic appeal for homeowners and designers.
Countertops
Our countertops include Q Premium Quartz, Stile Porcelain, and natural stone slabs like granite and marble. Designed for kitchens, bathrooms, and outdoor spaces, these surfaces combine stain resistance, low maintenance, and timeless elegance. MSI also offers prefabricated options and a countertop selection guide to simplify material choices for contractors and DIY enthusiasts.
Natural Stone
MSI sources premium natural stone, including marble, travertine, quartzite, and slate, for flooring, walls, and countertops. These materials provide unique veining patterns and textures, enhanced by sealing technologies to improve longevity. Our stone collections balance luxury with practicality, suitable for both traditional and modern architectural styles requiring durable, high-end finishes.
Wall Tiles
The backsplash and wall tile collection features subway, glass, metal, and geometric pattern tiles in porcelain, ceramic, and mosaic formats. Designed to complement countertops, these tiles add visual interest to kitchens and bathrooms. MSI's offerings include coordinating trim pieces and decorative blends, enabling customized designs from contemporary to rustic aesthetics.
Outdoor Living Solutions
MSI's outdoor products include durable pavers, stacked stone veneers, artificial turf, and weather-resistant countertops. These materials withstand UV exposure and temperature changes while enhancing patios, pool areas, and landscaping. The Arterra porcelain paver and Evergrass turf lines provide low-maintenance options that mimic natural textures for seamless indoor-outdoor transitions.
Questions
What products does MSI specialize in?
MSI offers flooring, countertops, wall tiles, natural stone, and outdoor living products for residential and commercial projects.
How can I locate MSI showrooms?
Use MSI's online dealer locator to find showrooms offering product viewing and expert consultations near you.
Does MSI deliver nationwide?
Yes, MSI has 50+ distribution centers across the U.S. and Canada for efficient delivery.
What design tools does MSI provide?
MSI offers AR visualizers, real-time inventory access, and countertop selection guides for project planning.
Are MSI products sustainable?
MSI prioritizes eco-friendly options like recycled engineered marble and low-maintenance materials to reduce environmental impact.
Reviews (7)
Reena C.
Jun 27, 2022
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Worst experience. Showroom is actually nice and lots of options but they ended up giving our slab to someone else. We purchased a slab in March 2022 in advance of a remodel. Our contractor's fabricator went to pick it up today and was told it was sold to someone else. Tried calling their contact number but it goes to a call center where nobody knows how to help and just regurgitates a script.
Imagine needing your material which you paid for and secured well in advance only to be told, woops, it went to someone else. Horrible customer service options and overall bad management. Never again going to MSI.
Imagine needing your material which you paid for and secured well in advance only to be told, woops, it went to someone else. Horrible customer service options and overall bad management. Never again going to MSI.
Ashley K.
Jun 21, 2022
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I've been meaning to write this review for months! My friend and I came here on a whim after being disappointed by the selection of slabs at another stone store in Dublin. Well, MSI did not disappoint! Their customer service was just as good as the other place but MSI has them beat on selection. And, they have the added bonus of having samples available to take home. I purchased three sexy slabs of Glacier Wave here for my countertops and they look gorgeous in my new home.
Phyliss R.
May 18, 2022
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Maria Saldivar and her team were fantastic. They helped me select tile and explained everything thoroughly. The showroom was very nice, laid out well and a great selection. Worth the trip.
Maricela O.
May 07, 2022
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I love the selection of materials (tile. Countertops stone, etc). However, there seems to be this culture that when a white customer comes in, the ladies at the reception go above ans beyond to show them the store even where the bathroom are. However, I signed in no one offered to help. I waited patiently even when they were not helping anyone. But since they were not going to offer to help I asked for help. However one young receptionist was super rude when I asked her for the price of a slab and refused to help. Not coming here again.
Paul E.
Mar 27, 2022
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Great selection, enough MSI support people on the show room floor to get answers rather easily, all show room staff very helpful. Interesting sign in procedure, be sure and bring your mobile phone.
Kristeen Riforgiato
Mar 26, 2022
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We had the Best experience at MSI. They have the most material to choose from that I've ever seen. Our rep Rocio was outstanding and super helpful and patient. Countertops are a tough decision, but we couldn't be happier. Thanks to Rocio and MSI. Our kitchen looks fabulous!
L. H.
Mar 21, 2022
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We needed to re-install our sink in a new countertop, which meant we needed a new cutout template (since it wasn't just a simple square). It was very challenging to cut through the call center brush-offs to reach folks at the local branch, but once we did, wow! They were super helpful and went above and beyond to get us what we needed to do this job right. Knowledgeable staff and superior service - thank you!
