Business Details
36 Years
experience
Trusted Wood Restoration Services in Germantown, WI
Pro WoodCare has been dedicated to exterior wood care since 1990, establishing itself as the Midwest's premier wood restoration company. Our certified technicians have restored over 18 million square feet of log homes, wood decks, and cedar roofs. With offices in Milwaukee, Madison, Chicago, and Door County, we serve the Midwest and travel nationally for large projects. Our trained professionals prioritize customer satisfaction through thorough evaluations, environmentally safe techniques, and the industry's most comprehensive warranty. We specialize in cleaning, repairing, and sealing wood structures to prevent deterioration, offering carpentry services for repairs and custom matching of existing profiles.Our process includes media blasting, borate preservative treatments, and staining with top-rated commercial solutions. As a non-franchise business, we train contractors nationwide in proper restoration methods while maintaining full licensing and insurance. Our commitment to quality preservation extends the lifespan of wood investments through patented techniques and personalized service.
Services
Log Home Restoration
Wood Deck Restoration
Cedar Roof Restoration
Carpentry Services
Preservation Treatments
Details
- Year established: 1990
Highlights and features
- Certified wood restoration technicians with 30+ years of industry experience
- Uses #1 rated commercial treatments per Consumer Reports
- Member of NARI and Better Business Bureau with A+ BBB rating
- Most comprehensive warranty in the wood restoration industry
- Fully insured and licensed with nationwide contractor training programs
Associations and certifications
- NARI
- Better Business Bureau
What people say
Looks beautiful
Excellent restoration
Brand new look
Perfectly matching repair
Regular treatments
Services
Log Home Restoration
Our log home restoration process includes media blasting, borate treatments, and custom carpentry repairs. Certified technicians match existing wood profiles for seamless replacements while preventing future rot. The seven-step system cleans, repairs, and seals logs to extend lifespan by decades.
Wood Deck Restoration
Professional deck restoration featuring low-pressure cleaning, brightening treatments, and oil-based sealing. Our six-step process removes weathered fibers, repairs structural damage, and applies UV-resistant finishes. Prevents costly replacements while maintaining safety and aesthetics through environmentally safe methods.
Cedar Roof Restoration
Cedar roof renewal service that cleans mold, repairs shakes, and applies protective treatments. The six-step system includes rust prevention for flashings and galvanized areas. Extends roof life by 20+ years through penetrating oil treatments that restore water repellency and prevent fungal growth.
Carpentry Services
Specialized carpentry for log replacements, railing systems, and structural repairs. Our team matches custom profiles using dedicated sawmills while addressing future problem areas. Services include post replacements, truss repairs, and deck leveling with permanent structural solutions.
Preservation Treatments
Deep-penetrating preservatives protect against UV damage, rot, and fungus. Our borate treatments prevent insect infestation while oil-based sealants maintain wood integrity. Commercial-grade solutions rated #1 by Consumer Reports provide long-term protection for all exterior wood surfaces.
Questions
What wood restoration services do you offer?
We restore log homes, wood decks, and cedar roofs using seven-step processes that include cleaning, repairs, and protective treatments.
How does your restoration process work?
Each service follows a 6-7 step system with free evaluation, cleaning, structural repairs, and protective coatings applied by certified technicians.
What areas do you service?
We operate throughout the Midwest with offices in Milwaukee, Madison, Chicago, and Door County, traveling nationally for large projects.
What payment options are available?
We offer online payment options for invoices and deposits through our secure payment portal.
Do you provide warranties?
We offer the most comprehensive warranty in the industry covering all restoration and preservation work.
How often should wood be treated?
Most projects require maintenance every 5-10 years depending on environmental factors and initial treatment applications.
Reviews (7)
Judith Osborne
Jun 02, 2022
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Pro Woodcare has refinished my cedar deck for many years; usually have it done every other year. The deck is +30 years old and looks like new. It is large [450 square feet] and would be expensive to replace. Spreading the cost to refinish over two years is effective. They check the deck for damage and replaced a couple of boards a couple years ago. I am completely satisfied with the work they do; highly recommend them to deck owners.
Dave Arnold
May 04, 2022
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Really great quality prep and application of cedar stain finish that has kept our home beautiful for many years.
Ap Hinrichs
Dec 16, 2021
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Pro Woodcare saved our house and deck railing. We are so grateful to them for the work they did to repair our log home. Their team is a pleasure to work with. They promise to do great work and they over deliver. We cannot recommend them highly enough. A+++
Dave Oldham
Nov 23, 2021
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Had our log home washed, resealed, caulked, Bee gone insecticide added and restained. They did a very good job, only minor complaint was they left a couple downspouts loose. Called them and adjusted the bill very satisfied. This is the second time using them, would use them again.
Michael Dickmann
Aug 31, 2021
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Very satisfied with the work that was completed. All staff members were professional and courteous, offered suggestions, worked very hard to complete the project. I highly recommend Pro Woodcare and look forward to using their services again when the need arises again.
Sean McCarthy
Aug 22, 2021
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Don't walk run away from this company. Where to begin- first they showed up on a day that I told them they couldn't come due to other contractors working on the house. They do not tape or cover anything. They power washed my house and stripped part of my front door (which I had to complain about to get him to fix). They stripped my deck which I told them not to touch. Tim Cross/owner is not upfront about costs and never would provide a breakdown of costs just one overall quote.
The owner cares about one thing and one thing only his profit. Tim Cross even swore at me and told me "he personally enjoys firing a few clients each year."This was after I paid him $16k. He doesn't listen to his customers and he only tells you how much it is costing him to fix the issues. I can say if it wasn't for his crew supervisor Minio (who really does care and does his best) this company would have more complaints. Would recommend finding a different company for your needs. Below is a picture of what Tim though was acceptable to leave.
The owner cares about one thing and one thing only his profit. Tim Cross even swore at me and told me "he personally enjoys firing a few clients each year."This was after I paid him $16k. He doesn't listen to his customers and he only tells you how much it is costing him to fix the issues. I can say if it wasn't for his crew supervisor Minio (who really does care and does his best) this company would have more complaints. Would recommend finding a different company for your needs. Below is a picture of what Tim though was acceptable to leave.
David Kundert
Aug 22, 2021
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Pro Woodcare did cedar roof cleaning and sealing and repaired missing or damaged shingles. They were exceedingly professional and did an excellent job of making the process painless and provided an excellent clean-up. Service: Roof repair
