
Services
History
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Western Reflections got its start in 1958 as Western Reserve, a custom injection-molding company making products as diverse as lighting and children's games. In the late 1970s Western entered the millwork industry, manufacturing door lites with injection-molded frames. The company became a subsidiary of ODL, Inc., and changed its name to Western Reflections, in 2000.
Service
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Western Reflections has a long tradition of excellent customer service. Our call center is staffed by courteous, friendly professionals who have an average of over 15 years' service with our company. Our customer service team is consistently named tops in the industry. We also pride ourselves on offering same-day shipping for most of our catalog items, to provide maximum flexibility to our customers. Our product fulfillment rate boasts over 98% on-time shipments, giving our customers what they need, when they need it.
Trade
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At Western Reflections, our trade partners are key to our success. We strive to provide you the innovative, design-leading, market-driven products that will drive your success too. We hope that you will check back often to see new products and updated information. Western Reflections makes it easy for you to join the growing market for sliding glass doors with built-in blinds. Our BBG (Blinds Between Glass) Program provides ordering flexibility and a product that enhances the marketability of your patio doors.
Core Values
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We provide meaningful value to our customers through market expertise, innovative concepts, unsurpassed quality, and exceptional service and lead times. We believe a dedicated team with common goals can accomplish great things, and we foster teamwork through responsibility, trust, open communication, and fun. We support and participate in events and charities that are important to the communities in which we live, work, and raise our families.
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