Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Custom Glass Solutions in Allentown, PA
At Jack's Glass, our mission is to deliver the most exceptional customer experience in the glass industry across the markets we serve. As Pennsylvania's premier specialty glass contractor, we combine over 100 years of family-owned expertise with a commitment to innovation, safety, and community impact. Founded in 1914 by John 'Jack' Braden, our company has evolved through four generations while maintaining a focus on precision craftsmanship and personalized service. Our team of National Glass Association-certified technicians provides residential, commercial, and automotive glass solutions, including custom shower doors, windshields, storefronts, and safety partitions. We handle insurance claims directly for customer convenience and maintain partnerships with architects, builders, and property managers.Recognized with awards like the Lehigh Valley Chamber of Commerce's 'Excellence in Business' and contributions to highway safety, we balance technical expertise with community stewardship through charitable initiatives. Our dual focus on quality materials and customer satisfaction ensures every project receives meticulous attention, whether in our shop or through our mobile service within a 25-mile radius of Allentown. With decades of experience in glass manufacturing and installation, we continue to serve both individual clients and major corporations while preparing for the next generation of leadership.
Services
Residential Glass
Commercial Glass
Auto Glass
Shower Doors
Safety Partitions
Custom Mirrors
Glass Tabletops
Windshield Repair
Details
- Year established: 1914
Highlights and features
- We offer 100+ years of family-owned glass industry expertise
- Our team includes NGA Master Certified Technicians with decades of experience
- We handle insurance claims directly for customer convenience
- Recognized with industry awards and community service accolades
- Provide mobile service and free estimates within 25 miles of Allentown
Associations and certifications
- National Glass Association
What people say
Excellent customer service
Pleased with workmanship
Handled insurance claim smoothly
Professional technicians
Quality installations
Services
Residential Glass
We provide custom residential glass solutions including insulated windows, storm windows, door panes, screen replacements, mirrors, and stove glass. Our team handles both in-shop and on-site installations for homeowners and property managers. With options for decorative glass and heirloom display cases, we combine functionality with aesthetic appeal.
Commercial Glass
Our commercial glass services include storefront installations, safety glass applications, gym mirrors, and custom partitions. Certified technicians work with architects and contractors to meet building codes and unique specifications. We offer emergency board-up services for established clients and specialize in durable tempered glass solutions for business environments.
Auto Glass
We specialize in automotive glass replacement and repair for windshields, door glass, and back glass. Our services include windshield chip repair in 30 minutes, side mirror repairs, and wiper replacements. With mobile service options and direct insurance billing, we serve both individual vehicle owners and fleet operators across the Lehigh Valley region.
Shower Doors
Custom shower door fabrication and installation services include framed, semi-frameless, and frameless options. We offer neo-angle designs, barn door sliders, and steam shower enclosures. As a Shower Guard authorized dealer, we provide privacy panels and angled glass solutions that combine water protection with modern aesthetics for residential bathrooms.
Safety Partitions
We create custom safety partitions using plexiglass or tempered glass to prevent germ spread while maintaining visibility. Solutions include portable shields with stands, ceiling-hung barriers, and counter-mounted partitions. These durable, easy-to-clean installations protect employees and customers in commercial environments while maintaining professional aesthetics and workflow efficiency.
People
Donna Braden
President
As President of Jack's Glass, Donna Braden leads the fourth-generation family business with a focus on community impact and customer satisfaction. She combines business expertise with industry knowledge to maintain the company's 100+ year legacy while driving innovation in glass solutions.
Questions
What glass services does Jack's Glass offer?
We provide residential, commercial, and automotive glass services including shower doors, windshields, storefronts, mirrors, safety partitions, and custom glass fabrications. Our services cover installation, repair, and insurance claims handling.
Do you handle insurance claims for glass damage?
Yes, we're authorized by all major insurance companies to process windshield and glass damage claims directly. We'll bill your insurance company directly with your policy information.
How long has Jack's Glass been in business?
Our family-owned business has served the Lehigh Valley since 1914, providing four generations of glass expertise in residential, commercial, and automotive applications.
What areas do you service?
We primarily serve Allentown, Bethlehem, Easton, and the Greater Lehigh Valley, with mobile service available within a 25-mile radius of our Allentown location.
Are your technicians certified?
Yes, all our installers are National Glass Association Master Certified Technicians with decades of experience in glass fabrication and installation.
Reviews (7)
Damon A.
Jun 13, 2022
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My fiance had her windshield replaced by Jacks glass. They were the cheapest in the area and now we know why. Jacks glass damaged her interior passage door panel and left another interior panel off. They gave her the car back right at closing and said nothing about the damage. I called the next day and spoke with Jason I believe, after explaining the situation and asking for a solution. He began to get loud with me on the phone.
I asked him several times to not get loud with me on the phone. He said sorry I got loud cause I have anxiety and I can't make these calls. I was told the owner was going to be in the next day and would call me. Jason got loud a second time with me and then proceeded to hang up on me. Next day no call from the owner. I called back and was told the owner would be there in an hour and call me. Once again no one called me. Worst customer service, zero communication and horrible workmanship. Do not use Jacks glass they do not stand behind there work!
I asked him several times to not get loud with me on the phone. He said sorry I got loud cause I have anxiety and I can't make these calls. I was told the owner was going to be in the next day and would call me. Jason got loud a second time with me and then proceeded to hang up on me. Next day no call from the owner. I called back and was told the owner would be there in an hour and call me. Once again no one called me. Worst customer service, zero communication and horrible workmanship. Do not use Jacks glass they do not stand behind there work!
Barbara Dietrich
May 29, 2022
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The glass doors are beautiful and very sturdy. The men installing the doors were fast and friendly. I would recommend them anytime.
Charles Laputka Esq
Apr 28, 2022
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Love this locally owned and operated glass company. Such friendly people who do great work. I've used their services a few times and obtaining this beautiful wire security glass for one of my buildings was a great process and the end results are spectacular. They also did a great job on this bubble glass for my bar cabinets! I just dropped off specs and ordered another project!
Steven Heflin
Apr 08, 2022
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Very nice when we first met. However they don't warranty their work, price quoted went up from quote in less than a week and they didn't give me a heads up, very confrontational when I asked them about standing behind their warranty and what's up with the price changes. Use with caution.
Jim J.
Jan 22, 2022
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As a General Contractor for 30 yrs, I've always used Jack's Glass. I have three priorities when selecting a supplier. Cost, Quality, Service. Usually, the cost of all my materials are relative but quality and service is what is most important to me. Jack's Glass delivers on all three. Skip the the National brand shop's. Jack's is locally owned and has been around for generations.
Ron Cleaver
Jan 15, 2022
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Jack's Glass installed a shower door in our master bath. I was very pleased with the whole experience. Eric took us through the process and answered all of our questions. Chris and Jimmy did an excellent job with the install and were very professional. I would definitely recommend.
Scott Smith
Jan 13, 2022
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Incredible experience from beginning to end. Will recommend Jacks Glass to anyone and everyone for any and all glass needs. Our shower door greatly exceeded our expectations including the incredible installation process on a 100 year plus tub. Thank you again for the amazing experience. Scott & Connie Smith
