Business Details
Window & Door Hardware Experts in Minnetonka
Alco Service & Supply has been a trusted supplier of window and door hardware for over 40 years, prioritizing exceptional customer service. Our experienced team, with an average of 15 years of service, is dedicated to understanding and fulfilling client needs. We believe in direct, personal communication, ensuring accuracy from the first interaction. By focusing on service excellence, we build lasting relationships with our customers. Our expertise in identifying OEM parts streamlines the replacement process for professionals and DIYers alike.We partner with leading manufacturers like AmesburyTruth and Phifer Wire to offer reliable solutions. Our commitment to quality and precision extends to every product we distribute. With real people handling every call, we eliminate automated menus to provide immediate assistance. Our reputation for dependability has made us a go-to resource in the industry. Whether you need a single component or bulk orders, we deliver tailored support.
Services
Window Hardware
Door Hardware
Skylight Systems
Storm Window Repair
Egress Solutions
OEM Part Identification
Hardware Replacement
Bulk Supply Orders
Technical Support
Catalog Distribution
Highlights and features
- Over 40 years of experience in window and door hardware distribution
- Customer service team with 15+ years average tenure
- Specialized OEM part identification service
- Authorized distributor for industry-leading brands
- Phone orders handled by real people, no automated systems
What people say
Exceptional customer service
Quick part identification
Experienced staff
Competitive pricing
Reliable hardware quality
Services
Window Hardware
We supply precision-engineered window hardware including hinges, sash locks, and folding handles. Our products ensure smooth operation and durability for residential and commercial structures. OEM replacements maintain original quality standards.
Door Hardware
Our door hardware catalog features commercial-grade entry systems and residential solutions like deadbolts and knockers. High-quality materials withstand frequent use while maintaining aesthetic appeal for security and functionality.
OEM Part Identification
Customers submit photos for expert analysis and part identification. This service expedites replacement processes for hard-to-find components. We guarantee accurate matches using manufacturer databases and technical expertise.
Skylight Systems
Complete skylight hardware kits include opening mechanisms and weatherproofing components. Our systems maximize natural light while maintaining energy efficiency and structural integrity for various architectural designs.
Egress Solutions
We provide compliant egress hardware for basement windows and safety exits. Products meet building code requirements while ensuring quick, secure operation during emergencies without compromising everyday functionality.
Questions
How do I identify a replacement window or door part?
Email us a photo of your component, and our experts will identify it and provide the exact OEM replacement within 24 hours.
What brands do you carry?
We stock hardware from AmesburyTruth and Phifer Wire, two industry leaders in window and door components for residential and commercial applications.
Are bulk order discounts available?
Contact our sales team for volume pricing on commercial or contractor orders. We provide competitive quotes for large quantity requests.
What are your operating hours?
Our Minnetonka office takes calls Monday-Friday, 8:30 AM to 4:30 PM Central Time. Emergency assistance is limited to regular business hours.
Can I get technical support for installations?
Our experienced staff provides guidance for proper hardware installation over the phone. We recommend consulting licensed professionals for complex projects.
Do you ship outside the Twin Cities area?
We serve customers nationwide through our distribution network. Standard shipping rates apply for orders outside the local delivery zone.
Reviews (6)
Lisa E.
Feb 22, 2021
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Great to work with! I was hunting down a replacement part and could not get help from my builder. Dan helped walk me through how to measure and get the right part ordered. Such great customer service! A+++++++++++++
John
May 22, 2020
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Great customer service! The replacement part person, knew the product well and made ordering and installation so easy.
Michael Lipke
Dec 05, 2019
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These folks are awesome! They diagnosed my problem over the phone, I went and picked up the parts, and my screen door works better than ever! Thank you!
Todd Hinrichs
Apr 29, 2019
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I needed help finding a replacement mortise lock and keeper. The part I needed was obsolete but they took the time to find me a suitable replacement. responses were always super fast! Top notch service, i'll be sure to use them in the future!
Nancy P.
Oct 15, 2017
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So, as projects go, I needed one crank, to fix a window project I have been stalling on. Yep, it turned into a few other items, but I couldn't be happier with the service and knowledge I received from this place! Hands down, saved the day. And, if they didn't have it, I was offered info as to where to get items locally. Truly, a diamond in the rough. Truth Hardware should be glad Alco has Dan on staff here.
Preston Grutzmacher
Jun 14, 2017
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I just finished my first transaction with Alco Service & Supply Co. and it was great! I emailed them pictures of faulty hardware, within minutes I got a response detailing exactly what I needed and a link to purchase the product! I was expecting it to take days for them to determine replacement and they totally surpassed my expectations. Try Alco Service & Supply Co. you won't be disappointed.
