Business Details
We have been located in the heart of New York City's design district for over 25 years. We specialize in serving the plumbing and hardware needs of both residential and commercial projects. Our team provides expert guidance and coordination of hardware selections for diverse architectural endeavors. We have played an integral role in countless high-standard projects over our 25-year history. We leverage extensive industry experience and expert knowledge to advise, specify, and quote each project accurately. We pride ourselves on delivering top-level customer service and maintaining timely communication throughout every engagement.
Our professionals solve complex specification challenges by matching the right finishes and fixtures to design intent. We offer a wide range of custom services tailored to meet unique architectural visions and specific client requirements. Our commitment to quality ensures that all recommended products meet the highest standards of durability and aesthetics. We maintain full transparency in pricing and lead times, providing clear quotes before any work begins. We continuously strive for client satisfaction by combining technical expertise with responsive, personalized support.
Our professionals solve complex specification challenges by matching the right finishes and fixtures to design intent. We offer a wide range of custom services tailored to meet unique architectural visions and specific client requirements. Our commitment to quality ensures that all recommended products meet the highest standards of durability and aesthetics. We maintain full transparency in pricing and lead times, providing clear quotes before any work begins. We continuously strive for client satisfaction by combining technical expertise with responsive, personalized support.
Highlights and features
- We have over 25 years of experience in NYC design.
- Our team leverages extensive industry experience and expert knowledge.
- We provide top-level customer service and timely communication.
- We offer custom services for unique architectural visions.
- We ensure transparent pricing and clear lead times.
Services
Hardware Consultation
We provide expert guidance and coordination of hardware selections for residential and commercial projects. Our team supports architects, designers, and contractors seeking precise specification of fixtures and fittings. Clients receive timely quotes, accurate product matching, and assurance of compliance with design standards.
Plumbing Solutions
We specify and source plumbing systems tailored to the needs of residential and commercial developments. Our team works with contractors and property managers to ensure proper installation and performance. Clients benefit from durable solutions, reduced maintenance issues, and adherence to local building codes.
Custom Services
We deliver a wide range of custom services to meet unique architectural visions and project requirements. Our specialists collaborate closely with clients to develop bespoke hardware and plumbing solutions. Clients gain personalized products that enhance design integrity and satisfy specific functional needs.
Finishes Selection
We assist clients in selecting finishes that complement architectural styles and project palettes. Our expertise covers a broad spectrum of materials, including brass, nickel, and specialty coatings. Clients achieve cohesive aesthetics, long-lasting durability, and overall confidence in their finish choices.
Reviews (4)
Marie S.
Apr 19, 2021
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Not impressed. Given the prices & items sold by this store, one would think they'd be very helpful. Customer service? Hello?
Amy Langer
Feb 26, 2021
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I'll add my rave review of The Brass Center, an extraordinary resource to the trade -- architects, designers and contractors -- for home and commercial door, cabinetry, plumbing and other architectural hardware and related equipment, parts and products. Individual homeowners can work through design professionals to access their extensive product lines, deep stock and vast expertise in all aspects of hundreds of hardware products. The Brass Center's busy well-trained staff is helpful and responsive, and will happily assist with special orders and technical problem-solving. Highly recommended.
Cedric Bethea
Nov 17, 2019
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This is a great one stop shopping place for all your Brass needs. Excellent personal customer service. 5 star service and same day delivery too.
Alice L.
Oct 15, 2014
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THIS PLACE IS AWFUL. I dealt with 2 of the most awful human beings that I have ever had to speak with in my life. One of them was named Amparito Mostafa and she was rude, short, and completely unhelpful. I hope you readers never have to come in contact with her or one of her inept co-workers. They misplaced paperwork, which was somehow MY fault, for a 5 digit project and then gave me attitude. When I tried to resend the paperwork they just didn't respond.
I am totally shocked that they are still in business with these horrendous people "working" there. They would be better off with a bunch of monkeys. I would have given this hell hole a negative rating if I could. DO NOT SHOP HERE! Go to one of the million other places that sell the same items. This is America Brass Center - clean up your act otherwise you'll be out of a job. Hey, if this doesn't work out you could always work at the DMV.
I am totally shocked that they are still in business with these horrendous people "working" there. They would be better off with a bunch of monkeys. I would have given this hell hole a negative rating if I could. DO NOT SHOP HERE! Go to one of the million other places that sell the same items. This is America Brass Center - clean up your act otherwise you'll be out of a job. Hey, if this doesn't work out you could always work at the DMV.
