Business Details
43 Years
experience
Emergency
services
Trusted Garage Door Repair & Installation in Redmond, OR
Since 1983, Cascade Door has been a family-owned and operated residential overhead garage door company serving Central Oregon. Our team combines decades of experience with industry-specific training through the Institute of Door Dealer Education and Accreditation (IDEA) and Raynor Academy. We specialize in garage door repair, installation, and maintenance, using products from trusted brands like Raynor Garage Doors to ensure durability in Oregon's climate.Our commitment to quality workmanship is reflected in our licensed, bonded, and insured status, as well as our thousands of satisfied customers across Bend, Redmond, and surrounding areas. We prioritize customer satisfaction through free inspections, transparent pricing, and same-day service, backed by a 40-year reputation for reliability and integrity.
Services
Garage Door Repair
Door Installation
Broken Springs
Opener Repair
Cables & Rollers
Emergency Services
Insulation
Maintenance
Door Design
Panel Replacement
Details
- Year established: 1983
Highlights and features
- We offer 40+ years of combined experience in garage door repair and installation.
- Our team includes IDEA-certified Automated Access Systems Technicians.
- We provide free, no-obligation garage door inspections and consultations.
- Licensed, bonded, and insured with CCB License #257468 for customer protection.
- We use factory-trained techniques and premium Raynor Garage Door products.
Associations and certifications
- Institute of Door Dealer Education and Accreditation (IDEA)
- Raynor Academy
What people say
Prompt response
Top-notch expertise
Excellent service
5 star service
Outstanding representatives
Services
Garage Door Repair
Our licensed technicians handle all types of garage door repairs including broken springs, damaged panels, and malfunctioning openers. We use high-quality replacement parts and complete diagnostics to ensure long-lasting solutions. With same-day service available, we minimize disruption to your daily routine while maintaining safety and functionality.
Door Installation
We specialize in installing Raynor Garage Doors with options for residential and commercial properties. Our certified technicians ensure proper insulation and alignment for energy efficiency and durability. We offer personalized consultations to help customers choose styles that complement their property's architecture while meeting functional needs.
Emergency Services
Our 24-hour emergency service addresses urgent garage door issues like broken springs trapping vehicles. Technicians respond promptly with necessary tools and replacement parts to restore access and security. This service includes temporary solutions followed by permanent repairs at customer convenience.
Opener Repair
We repair and replace all major garage door opener brands with modern smart technology options. Our technicians diagnose electrical and mechanical issues affecting opener performance. We offer battery backup systems and app-controlled openers for enhanced convenience and security.
Maintenance
Regular maintenance extends garage door lifespan and prevents costly breakdowns. Our technicians inspect springs, cables, rollers, and tracks for wear, then perform lubrication and adjustments. We provide detailed assessments to help customers plan for future repairs or replacements.
People
Kirt Neal
Owner
With decades of experience in the garage door industry, Kirt Neal leads Cascade Door's commitment to quality service. He provides expert assessments and ensures all repairs meet industry standards.
Jessica
Office Manager
Jessica handles customer inquiries and coordinates service appointments with prompt efficiency. Her extensive knowledge of garage door systems helps customers make informed decisions about repairs and replacements.
Kirk
Technician
Certified technician Kirk specializes in complex garage door repairs. His expertise in diagnosing and fixing severe damage has earned consistent praise from satisfied customers requiring urgent service.
Bret
Technician
Bret installs and services garage doors with attention to detail that eliminates operational noise issues. His technical skills ensure smooth, quiet door operation for residential clients.
Colton
Technician
Colton provides expert installation of garage doors and openers. His experience with modern smart technology systems ensures customers receive the latest security and convenience features.
Questions
Do you offer 24-hour emergency garage door service?
Yes, we provide 24/7 emergency repair services for urgent garage door issues like broken springs or malfunctioning openers.
What areas do you serve?
We serve Bend, Redmond, Sisters, and surrounding Central Oregon communities for all garage door repair and installation needs.
Do you provide free garage door inspections?
Yes, we offer complimentary in-home garage door inspections to identify potential issues and recommend necessary repairs.
Can you repair all types of garage doors?
Our technicians service all makes and models of garage doors, including specialized repairs for Raynor and other major brands.
Are your technicians certified?
Yes, our team includes IDEA-certified technicians and Raynor Academy-trained professionals with ongoing industry education.
How often should garage doors be maintained?
We recommend bi-annual maintenance checks to ensure optimal performance and extend the lifespan of your garage door system.
Reviews (6)
William Frame
Jun 18, 2022
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My experience has been a very positive one. I appreciated the professionalism from the initial estimate review, through the project acceptance and scheduling and on to the final installation. At all times the staff was friendly and helpful. The quality of the replacement door & opener and their installation was superior. I would work again with this group in a heartbeat.
Alan Vedarathnam
Jun 08, 2022
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My experience with Cascade was exceptional. If you ever need anything for your garage door, or just some honest advice, this is the company you want to get a hold off. Thank you for having such a great company and employees!
Cory Bradshaw
May 27, 2022
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Cascade Garage Doors has installed new doors for us, and installed lifters in two houses. They are prompt, reliable and friendly. Twice when we had emergencies (a broken spring and a frozen door), they were there quickly (even though we're in Sisters) and had us up and running in no time. I wouldn't call anyone else.
Wayne Bailey
May 07, 2022
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Jessica was wonderful to work with. Our garage door opener failed. They responded very quickly and had a new opener on in just a couple days. The installer was quite efficient and friendly. If I ever need garage door work again, they will be the first call. They have a good team there
Sally Svenpladsen
May 04, 2022
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I was very impressed with their service starting with Jessica. She was so helpful and scheduled the repair for my mother's garage door right away as we were in the process of selling it. Brett and Colton did a fantastic job and were polite and considerate, even when the garage door wouldn't go down! They turned right around in the driveway and found a broken wire. Thank you Cascade Garage Door for the great service.
Robin Smith
Apr 18, 2022
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We had an epic failure of an old motorized shop door. They came and evaluated what was needed for the fix. They made sure to make it a safe system. What made this service exceptional is the way they worked around a 15 -30 week supply issue for a new panel and got us up and running in short order!
