United Elevator Services

Business Details

50+ Years

experience

Emergency

services

Trusted Elevator Services in Knoxville, TN

United Elevator Services has been a trusted name in the elevator industry for nearly six decades. Founded in 1958, our family-owned business has built a reputation for delivering high-quality elevator installations, repairs, and modernization services across Tennessee and seven surrounding states. As an independent contractor, we prioritize customer satisfaction by using top-tier, non-proprietary products and OEM parts, ensuring long-term reliability and cost-effectiveness for our clients. Our technicians undergo rigorous training through the National Association of Elevator Constructors, guaranteeing expertise in all brands of equipment. We specialize in commercial and residential solutions, from hydraulic elevators to ADA-compliant accessibility products, tailored to meet each client's unique needs.

With offices in Knoxville, Nashville, Memphis, Chattanooga, and the Tri-Cities area, we provide personalized service backed by decades of industry experience. Our commitment to safety, innovation, and client-centric service has established us as one of the Southeast's leading independent elevator contractors. Whether modernizing a downtown office tower or installing a residential stairlift, we strive to exceed expectations through exceptional craftsmanship and responsive support. Our clients benefit from customized maintenance plans, rapid emergency response capabilities, and a dedication to staying ahead of evolving industry standards. At United Elevator Services, we view every project as the beginning of a lasting relationship built on trust, quality, and unwavering attention to detail.

Services

Elevator Installation Modernization Residential Elevators ADA Upgrades Emergency Repairs Maintenance Plans Commercial Elevators Stairlifts New Construction Accessibility Products

Details

Year established: 1958

Highlights and features

We have over 60 years of experience in elevator services since 1958.
Our family-owned business prioritizes personalized service over generic solutions.
We use OEM parts and non-proprietary equipment for long-term cost savings.
Our technicians are certified through the National Association of Elevator Constructors.
We offer customized maintenance plans tailored to each client's specific needs.

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Services

Elevator Installation

We install commercial and residential elevators using non-proprietary equipment and OEM parts. Our services include machine-room-less systems, hydraulic elevators, and ADA-compliant accessibility products. Our factory-trained technicians ensure proper installation from pit to overhead, working closely with builders and inspectors to guarantee code compliance and seamless integration with building systems.

Modernization

Our modernization services address aging elevator systems over 20 years old. We replace obsolete components, improve energy efficiency, and update safety features to meet current ANSI/ASME standards. This includes control system upgrades, door operator replacements, and complete equipment overhauls to extend service life while maintaining building aesthetics and functionality.

Residential Elevators

We provide residential vertical transportation solutions including elevators and stairlifts for aging-in-place needs. Our offerings feature space-saving designs from manufacturers like Garaventa and Waupaca. We offer free in-home consultations to ensure proper integration with existing architecture while maintaining safety and accessibility standards for homeowners.

ADA Upgrades

Our ADA compliance services include installing wheelchair lifts, incline elevators, and platform lifts for commercial and residential properties. We ensure vertical transportation systems meet federal accessibility requirements while maintaining operational efficiency. Our team handles both equipment installation and necessary structural modifications to achieve full compliance with current accessibility codes.

Maintenance Plans

We offer customized maintenance agreements tailored to each client's specific needs. Our preventive maintenance services reduce downtime through regular inspections, lubrication, and component adjustments. We provide emergency service availability and prioritize quick response times to minimize operational disruptions for commercial property owners and managers.

Questions

What areas do you serve?

We serve Knoxville, Nashville, Memphis, Chattanooga, Tri-Cities, and surrounding regions across seven states including Virginia, North Carolina, and Georgia.

Do you offer emergency elevator repair services?

Yes, we provide 24/7 emergency repair services with rapid response times for urgent elevator issues.

What types of elevators do you install?

We install commercial hydraulic/traction elevators, residential elevators, stairlifts, and ADA-compliant accessibility products for various applications.

Are your technicians certified?

All our technicians complete the Certified Elevator Technician program through the National Association of Elevator Constructors.

Can you modernize older elevator systems?

Yes, we specialize in elevator modernization for systems over 20 years old, including control system upgrades and safety compliance improvements.

Do you work with architects and builders?

We collaborate with architects and builders to design vertical transportation solutions, providing specifications, drawings, and custom recommendations for new construction projects.

Reviews (2)

Write a Review

Jason Byrg

Mar 14, 2022 Report

Like the other review said, aggressive drivers and unprofessional service. Miserable people to be around.

Douglas Walker

Nov 03, 2018 Report

This company has sent a worker to our condo building in Sevierville TN to fix our elevator so many times in the past few weeks I've lost count. Each time it costs hundreds of dollars and the problem has yet to be properly diagnosed and fixed. They just keep ordering more parts that dont work. Guests have been getting trapped on this elevator and having to call 911. There is an out of order sign in it now and guests that are unable to climb stairs are having to cancel their reservations. Yet, we wait for that next part to come in on Monday. Update for 03-19-19.this company supposedly rebuilt the shaft on our elevator with some kind of jb weld a few months ago and it was suppose to be "fixed" The elevator is already down again and has been for a few days.

It leaks out all of the fluid and they just keep showing up with buckets of oil and making a mess on the concrete in front of the elevator. If keeping an elevator running is important to your business do not contact this company. They have to be the most incompetent people on Earth.