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Business Details
50+ Years
experience
Your Trusted Source for Building Supplies & Lumber in Waterloo, NY
Founded in 1961, we have dedicated ourselves to providing quality building materials and exceptional service to communities across Central, Western, and Southern Tier New York, as well as northern Pennsylvania. Our experienced team, many of whom have spent years with us, offers personalized guidance and expertise in home construction, ensuring you receive the right products and advice for every project, whether large or small. We began as a specialist in Heating, Electrical, and Plumbing, but have since expanded to offer a comprehensive range of materials for new builds, renovations, and everything in between.

Our family of stores includes HEP Sales, North Main Lumber, Bright Ideas Lighting Design, and Builders Bargain Outlets, each designed to meet diverse customer needs. We pride ourselves on being more than just a supplierwe are your neighbors and a trusted partner in turning your vision into reality.
Services
Pole Barn Packages Blueprint Takeoffs Delivery Quotes Building Supplies Material Estimates Home Improvement Products Renovation Materials Construction Services Lighting Design Bargain Outlets
Details
  • Year established: 1961
Highlights and features
  • We offer over 60 years of experience in building supplies and home construction expertise.
  • Our team provides personalized guidance and precise project planning support.
  • We operate a network of specialized store brands to meet diverse customer needs.
  • Our staff includes experts with deep knowledge of home construction materials.
  • We are committed to serving local communities with trusted, neighborly service.
Services
Pole Barn Packages
Our Pole Barn Packages include design, pricing, and delivery for customized projects. While we do not install, we connect customers with reliable installers. Our team ensures precise planning and high-quality materials tailored to your specific needs, whether for agricultural, commercial, or residential use. This service simplifies the process from concept to delivery, saving you time and effort.
Building Supplies
We supply a comprehensive range of building materials for new construction or renovation projects. From lumber and hardware to specialized products, our inventory supports both professional contractors and DIY enthusiasts. Our knowledgeable staff assists in selecting the right materials, ensuring quality and efficiency for every build.
Material Estimates
Our experts provide accurate material estimates to streamline your project budgeting. By analyzing your plans and requirements, we deliver detailed takeoffs and cost projections. This service helps avoid waste and ensures you have the right quantities for timely completion, whether for small repairs or large-scale developments.
Delivery Quotes
We offer delivery quotes for bulk material orders, ensuring timely and efficient transport to your site. Our logistics team coordinates with your project timeline to minimize delays. This service is ideal for large projects requiring direct delivery, enhancing convenience and reducing handling efforts.
Blueprint Takeoffs
Our blueprint takeoff service translates architectural plans into precise material lists and cost estimates. This detailed analysis helps contractors and homeowners plan effectively, avoiding shortages or overages. Leveraging our expertise, we ensure accuracy in quantifying materials required for your project's success.
Questions
What services does HEP Sales & North Main Lumber offer?
We provide building materials, pole barn packages, material estimates, delivery quotes, and blueprint takeoffs, along with specialized store brands like Bright Ideas Lighting Design.
Do you offer delivery services for bulk materials?
Yes, we provide delivery quotes and coordinate logistics for large orders to ensure timely arrival at your project site.
What areas do you serve?
We serve Central, Western, and Southern Tier New York, as well as northern Pennsylvania, with multiple store locations.
Can you assist with project planning and quotes?
Yes, our team offers personalized quotes, material estimates, and blueprint takeoffs to help plan your home improvement or construction project.
What types of building materials are available?
We stock a wide range of materials, including lumber, hardware, home improvement products, and specialized items for new builds or renovations.
Reviews (7)
Liz Avery
May 14, 2021 Report
I went to 3 places before stopping in to get help redoing my grandmother's bathroom. After taking a fall we were very concerned for her safety. Aaron spent several hours with me and then went out to my grandmother's home to meet with her. A couple of days later he had photos to show us what her bathroom would look like and came back out to grandma's to show her the images and review all the safety features he included.

I appreciated him being willing to include her even when she could not get out to see him! He took the time to truly understand her needs and designed a shower that is not only beautiful but accessible and safe. Grandma is thrilled with her new bathroom. He thought of EVERYTHING! The "small" details, he included in the design plan for her potential future needs as well. I am relieved that she can use the bathroom independently and not be at risk of injuring herself. I will be back next year to have him help with my bathroom. He is friendly and professional and went above and beyond what anyone else I met was willing to do.
Thomas Andrews
Feb 28, 2021 Report
They have a well-stocked Retail Store in Friendly staff I always find what I need there and the prices are good too
Kenneth C.
Jan 28, 2021 Report
Never shipped here. Probably won't based on 1 delivery driver. Jan 28 near lunch time 12 noon. Speeding. Passing irresponsibly after tailgating on icy roads with heavy equiewuiomentmt on a large vehicle.
Marco F.
Dec 27, 2020 Report
First time customer this morning, and I'll never go back, ever. I bought a new water softener and was looking for some plumbing accessories and I was told the softener I bought at Lowe's was garbage and I was an idiot for replacing the Anderson I had that wasn't working. I also needed some parts to fix a toilet and the associate told me what I was looking for didn't exist, even though I showed him it did on the Lowe's app. The associate was condescending and rude, and since he's been a plumber "since he was 5," he knew everything. If I didn't have my brother-in-law with me, I would have walked out.
Kirstem Clark
Mar 19, 2020 Report
Well never go back to the cortland store 3 employees n not one would take the time n try n help me find the part I was looking for. You would think with lowes down the road they would try harder.
Evelin W.
Jan 27, 2020 Report
I try to shop locally and avoid the big chain stores, but I think I have reconsidered after dealing with Hep in Canandaigua. I was replacing the railing on my front porch and, indeed, they had what I was looking for. I was given a quote after giving them exact measurements. So I asked my contractor to go and pick up the materials needed - quote in hand -!. He calls me to tell me that it would be $300 additional PLUS a 3% charge for using my credit card. WHAT? Contractor told me that the additional cost was for brackets - which I was specifically told were included in the original estimate. So we went from $580.- something to $888.85. I was forced to go ahead with it since now I have no railing and it is a dangerous situation. NOT HAPPY!
Darryl Hall
Jun 11, 2019 Report
I was in there two weeks ago for a bathroom exhaust fan not one person ask if they could help me find what I was looking for, and asking them where find them no offer to help of any kind. Several items have been bought there over the past 20 years. But not any more. Ps my wife stopped in there today for roofing nails with no greeting or even can I help you find something. Not good business!