Business Details
10 Years
experience
Your Trusted Flooring Partner in Northboro
Gray's Carpet Center has been serving the flooring needs of Northboro, MA since 2016. Our family-owned business combines decades of industry experience with personalized service to help customers select and maintain high-quality flooring solutions. We offer an extensive selection of carpets, vinyl, luxury vinyl, and area rugs from leading manufacturers, ensuring options for every style and budget. Our professional team provides free on-site measuring, expert product selection assistance, and full installation services for all products sold. We specialize in carpet repairs, binding, and maintenance services including wall-to-wall cleaning and area rug pickup/delivery within local towns.With our showroom located in a historic family home, we blend traditional values with modern flooring technology like Shaw's waterproof flooring innovations. Our Floorvana app integration helps customers visualize flooring choices through photo-based simulations. We prioritize customer satisfaction through transparent communication and tailored solutions for both residential and commercial projects.
Services
Carpet Sales
Vinyl Flooring
Luxury Vinyl
Area Rugs
Installation Services
Carpet Repair
Floor Cleaning
Details
- Year established: 2016
Highlights and features
- We offer personalized flooring consultations with expert guidance
- Our team provides professional installation for all product lines
- We specialize in carpet repairs and binding services
- We maintain strong manufacturer partnerships for quality assurance
- Our showroom features extensive product displays for easy selection
Services
Carpet Sales
We offer a comprehensive selection of carpet flooring options including the 'Truly Relaxed Loop Carpet' line. Our inventory features various styles from traditional to modern, with multiple fiber options and padding choices. Our experts help customers select appropriate carpet grades for different traffic areas in residential and commercial spaces.
Luxury Vinyl
Our luxury vinyl tile and plank options replicate natural materials like hardwood and stone at a fraction of the cost. These waterproof, durable options come in multiple designs with advanced texturing that resists scratches and stains. We carry leading manufacturer collections suitable for high-traffic areas.
Area Rugs
We provide custom area rug solutions through Shaw's Cut-A-Rug program, allowing full customization of size, shape, color, and border. Our inventory includes traditional braided rugs, oriental carpets, and runners that add warmth while protecting high-traffic floor areas in both residential and commercial settings.
Installation Services
Our professional installation services cover all flooring products we sell, including precise measuring and preparation. We handle both residential and commercial installations with attention to detail in transitions, moldings, and seam work. Our technicians use industry-standard tools and techniques for optimal results.
Carpet Repair
We offer comprehensive carpet maintenance including repairs for tears, burns, and wear spots. Our binding services reinforce rug edges while our cleaning services restore carpet appearance. We provide both on-site wall-to-wall cleaning and facility-based rug cleaning with pickup/delivery within local towns.
Questions
What types of flooring do you carry?
We carry carpets, sheet vinyl, luxury vinyl tile/plank, and area rugs from leading manufacturers. Our inventory includes options for residential and commercial applications with various style and durability options.
Do you offer installation services?
Yes, we provide professional installation for all flooring products we sell, including precise measuring, proper subfloor preparation, and expert finishing touches for both residential and commercial projects.
Can I get custom area rugs?
Yes, through Shaw's Cut-A-Rug program we create custom area rugs in your choice of size, shape, color, and border design. We also carry traditional braided rugs and oriental carpets.
Do you service commercial properties?
Yes, we offer both residential and commercial flooring solutions including product selection, measuring, and installation services tailored to business needs with minimal disruption to operations.
What maintenance services do you offer?
We provide carpet repairs, binding services, wall-to-wall cleaning, and area rug cleaning. We also offer pickup/delivery for rug cleaning within towns adjacent to Northboro.
How can I visualize flooring options?
Our Floorvana app lets you visualize flooring choices using room photos. Use dealer code KKXUF to access this innovative tool that helps preview different flooring options in your space.
Reviews (7)
Mark Coughlin
Apr 21, 2021
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Great local service. Arrived on plan, did a great job. This is the second install by Gray's for us. Great people.
Bonnie Anderson
Feb 12, 2020
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Amazing service. Prompt pick up and delivery. Affordable pricing. The high traffic, smelly old carpet was fresh, bright and clean like new
C. Bert
Jun 21, 2018
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I have used Gray's in the past to clean my oriental and braided rugs so decided to get pricing when I decided to have my wall to wall pulled out and a hardwood floor put in. Many reasons for choosing them; price, local business and reputation. What a great job they did. Love my new floor. Thanks Dave!
Steve Zagame
Apr 30, 2018
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Did a great job and it was ready when promised. Good local company that knows what it's doing. Definitely would recommend.
Maureen Johnson
Feb 05, 2018
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I had a carpet replaced in a very large room today. Very impressed with the quality and thoughtfulness of both the product and installers. Very pleased with the results!
Paul Nutile
Oct 29, 2016
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Gray's carpet recently installed carpet for us and we couldn't be happier. After experiencing subpar service and install from a Big Box Store, we opted to stay local for our next two carpet installs. What can I say except, I will never go anywhere else. Thank you Grays Carpet for a job well done.
Bill Finney
Oct 22, 2015
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We had Gray's Carpet install wall to wall in our living room and hallway today. We are so pleased with our decision to go with our local merchant rather than a "big box" carpet chain or home improvement center. The process was easy efficient and effective. They arrived exactly when promised, stripped out our old carpet/pad and installed all new of the same. And the whole job was commpleted in 5 hours. Very happy and the installer (Bruce) was a top notch professional.
