Rafab

I hope this review finds other contractors who are looking for a distributor. Saying RAFAB is a professional business is like a bad joke. I've been working as a fence contractor for four years now and we get our material from them. The amount of problems we've dealt with is simply mind boggling. They constantly short us on boards to build, send us damaged material, short us on posts or caps or literally anything that requires simple counting.

I swear the only other person who is anywhere near as incompetent as the workshop employees is your local McDonald's worker who, despite constantly telling and correcting them on your order, sends you a fish fillet instead of a crispy chicken sandwhich. On second thought, that's not even close to the disappointment you feel when you get a to a job site and realize that some of the rails are damaged or even missing. Asking RAFAB to manufacture higher quality products to custom order is like pulling teeth.

You'll end up getting their absolutely awful and hot headed line manager getting angry with you. Don't even get me started about when we have to wipe footprints off the gates they ship us when we go to hang it for our client. Also the fact the the line manager is incredibly hostile when we tell them that they shorted us is extremely unprofessional.

Reading the about us page is honestly hilarious because those shop workers simply can't count and damage material and ship it anyways. Literally the only reason we use this palpable disappointment is purely because of their locality. There are only three competent and wonderful employees in the entire business. The receptionist who is always kind, mindful, professional, and intelligent.

The single guy who manufactures the gates to order (the only problem we have is the 3x3s not lining up on gates but I've been told that's problem with the cheap material they buy). And lastly one of their truck drivers who actively helps unload. If you can get another manufacturer/distributor then do it. RAFAB is absolutely awful. If you're looking for a fence to be put in, go with a local contractor who isn't quality downriver fence (they took people's money and didn't do the job so they closed down, changed their name, and are now back in business under the same owner) if you need recommendations I have three contractors I would highly recommend. Please use anything but this dumpster fire of a joke.

Really hopeful to use this company but was only told that the salesman would call me. No time no date!?

I enjoy Rafab's products and the people who work there! Quality products and reasonable prices. I'd refer them to everyone.

They quoted the best vinyl fence price. I was hesitant about getting a new fence in general, but they did my neighbors fence and he was very happy with it. I'm glad we picked them! Our fence is perfect! They did removal and installation in 1 day! The gate wasn't installing right due to defects, but they fixed it within a day or two (wasn't their fault). Very happy with it. Nice, hard working guys.

Very good outfit to deal with. They make a great product. Vinyl fense and hand rails.

Rafab knows their stuff and I highly recommend for all vinyl fence needs! Jason the fence Forman knows his stuff and is very professional! Highly recommend using this company! Service: Custom fabrication

Totally amazing job, did my fence on 30653 Apple Grove Way after neighbors to the south stole the property and we got it back. Guys were so professional, they had to work in a difficult situation with the neighbor giving us all hell and they were extremely professional, kind, and caring. They were the best contractors I have ever hired, I wish they worked for me. My fence is absolutely perfect and the best quality I could not be happier. Thanks so much!

The order took 3 weeks longer than they said, although they said the load was lost it still reflects on them as a business. The order was correct once we received it.

The guys here did an awesome job! Very professional and my privacy fence looks great. Cleaned up all the mess. They were all very friendly and I would highly recommend this company again. Very affordable and quality is great! Thanks guys!