Portland Marble Works specializes in creating heirloom quality custom granite, marble, stone, porcelain and quartz projects. Our customers select the material they love, and our talented team will deliver the highest quality craftsmanship with expert installation for a finished product you have always wanted. From picking your countertop to installation day, read about the process of working with Portland Marble Works so you know what to expect about the exciting experience of choosing custom countertops.
Services
As one of the leading local fabricators in the Portland area, we attribute our reputation to the lasting customer relationships we've developed throughout the years. We believe that all of our customers deserve the highest level of service, and we are committed to providing just that. Explore the rest of our site to learn more about what we have to offer, and get in touch with any questions.
Since 1985, our goal on every project is to provide exceptional service that is balanced with knowledge and high level of craftmanship expertise. Our level of service sets us apart because we take time to listen to your needs and connect you to the optimal solution. Tom Stacy is the President of Portland Marble Works, Inc. and has been involved in the construction industry since 1985.
2. Bring the drawing with you during a visit to our shop. 3. We can come to you to look at your space. When we visit, we can take measurements, listen to your vision, make suggestions, and share more about our company and our work. Based on the information that you have provided or that we have collected, an estimate will be sent to you, via e-mail, within a few days.
Reviews (9)
Glenn Scheubrein
May 08, 2021
This was the first job I have used PMW but worked with Carol on several jobs with her previous company. All of the work has been excellent. On this most recent job, they were responsive to measure and quote, help with selecting material, scheduling and adhering to that schedule. I received quotes from two other reputable companies which proved the competitive price quoted by PMW. As a retired builder for nearly 40 years, I was always hesitant to make sub-contractor recommendations. As for PMW, I would not hesitate to recommend them.
Steve Povolny
Jun 24, 2019
The ONLY reason I can give 2 stars is because, to Infinity's credit, they did generally work with us to address and cover the issues they caused. However, the insane number of issues we encountered with them and the quality of the workers, coupled with complete lack of communication is what caused this review. Here's a few of the issues: 1. First installer told us they cut the countertops wrong, and they did - the edges were too short on the ends of the island, and he said the entire job was botched.
In reality, he overreacted a bit, and we ended up being ok here. 2. After VERY carefully instructing them the positioning of the quartz, they cut and installed it backwards, making the quartz grain go in the complete wrong direction. 3. During this botched install, they also completely ignored the fact that we had an underneath oven going in, and cut the top whole wrong, so it didn't fit.
Their answer? Blame our general contractor, tell us they'd "never once installed an island with our configuration" - drop in cooktop, underneath oven and range - standard setup by the way, and straight from the owner Paul - it wasn't their job to pay attention to all the appliance cutouts, only the downdraft and cooktop. 4. After taking ownership for the problem, they reordered it - every single time I called, I would be assured we were on schedule, the pieces were on hand, etc.
I would call back the morning of my SCHEDULED install, and they would tell me the counters hadn't even arrived yet. This happened at least twice. The communication was some of the worst I've experienced. 5. During the SECOND install, the installers damaged at least 6 cabinets in the kitchen - looked like they had carelessly used crowbars on our brand new cabinets to lift them off.
To their credit they covered the replacement door costs, but added 2 more weeks to the schedule. Dealing with this company was a nightmare almost from the start - we were attracted by slightly lower prices than competitors. In the end, we would never ever choose Infinity again. I will say they have good products, take responsbility for their issues, but the overall quality of the installers and the complete lack of proper communication is a non-starter for me.
In reality, he overreacted a bit, and we ended up being ok here. 2. After VERY carefully instructing them the positioning of the quartz, they cut and installed it backwards, making the quartz grain go in the complete wrong direction. 3. During this botched install, they also completely ignored the fact that we had an underneath oven going in, and cut the top whole wrong, so it didn't fit.
Their answer? Blame our general contractor, tell us they'd "never once installed an island with our configuration" - drop in cooktop, underneath oven and range - standard setup by the way, and straight from the owner Paul - it wasn't their job to pay attention to all the appliance cutouts, only the downdraft and cooktop. 4. After taking ownership for the problem, they reordered it - every single time I called, I would be assured we were on schedule, the pieces were on hand, etc.
I would call back the morning of my SCHEDULED install, and they would tell me the counters hadn't even arrived yet. This happened at least twice. The communication was some of the worst I've experienced. 5. During the SECOND install, the installers damaged at least 6 cabinets in the kitchen - looked like they had carelessly used crowbars on our brand new cabinets to lift them off.
To their credit they covered the replacement door costs, but added 2 more weeks to the schedule. Dealing with this company was a nightmare almost from the start - we were attracted by slightly lower prices than competitors. In the end, we would never ever choose Infinity again. I will say they have good products, take responsbility for their issues, but the overall quality of the installers and the complete lack of proper communication is a non-starter for me.
Fritz Junker
Mar 10, 2019
Fritz Junker Design & Remodeling: As a design/build contractor specializing in high-rise condominium remodeling, for 10 years I have worked exclusively with Portland Marble Works as my solid surface fabricator/installer. There is not a more competent, responsive, and skilled fabricator in the area, and I use no one else. I have dreamt up countless design challenges over the years, and each time, their team has met those challenges and exceeded my expectations, delivering impeccable, stunning installations. That kind of subcontractor performance is rare in the construction trades these days.
Tes Cho
Oct 04, 2018
Absolutely delightful experience from our first visit in December with sales team Carol, Jennifer and Dyanne.very friendly and helpful - to JUST BOB that came to measure our project to the install team Jorge & Jordan that installed the most incredible countertops we could have imagined just before CHRISTMAS. Such a work of art and they all CARED so much!
T. N.
Sep 03, 2018
Jodi Walder
Jul 22, 2018
Over te past 15 years, Infinity Countertops has provided the countertops for me for 7 bathrooms, 4 kitchens and 2 custom dining tables. Carol and Paul are great to work with. The bid process is smooth and you quickly know how much your project will cost. Carol is great at asking probing questions to help you understand the pros and cons of various stone materials, and also to help you determine what sort of edge will be best for your project.
The scheduling goes smoothly, and they clearly communicate if the planned install dates need to change. They also work hard to accommodate changes caused by other sub-contractors that can delay counter installation and force everyone to reschedule. All of Infinity Countertops installers have been very courteous and professional. They take pride in their work and try to get it right the first time!
On the one occasion where I had post-install backsplash slippage Carol dispatched a crew quickly to fix it. I have been delighted with the service and craftsmanship provided by Infinity Countertops and I highly recommend them to anyone considering kitchen or bathroom improvements that will truly make a beautiful impact on the usability of your space.
The scheduling goes smoothly, and they clearly communicate if the planned install dates need to change. They also work hard to accommodate changes caused by other sub-contractors that can delay counter installation and force everyone to reschedule. All of Infinity Countertops installers have been very courteous and professional. They take pride in their work and try to get it right the first time!
On the one occasion where I had post-install backsplash slippage Carol dispatched a crew quickly to fix it. I have been delighted with the service and craftsmanship provided by Infinity Countertops and I highly recommend them to anyone considering kitchen or bathroom improvements that will truly make a beautiful impact on the usability of your space.
Renee Keim
Jun 14, 2018
We have choosen Infinity Countertops to work with on a couple remodel/upgrade projects. We had a few local bids and the prices did not compare to what Infinity Countertops offered. They have done a beautiful job and went above and beyond the job description when we had a couple issues come up on our end that interfered with our initial install plans. We have been very pleased with their communication and hard work and the finished product!
Kevin Hamell
Jun 11, 2018
Love my granite countertops that Infinity installed in my house. Just Bob did a great measuring my counters and gave me some good options on what to do with a few odd places. The installers Matthieu and Zach did great work and took extra care with with keeping the dust down and protecting the rest of my house from damage. Will be calling them back to do the vanity and fireplace soon.
Charmayne Branderhorst
Jan 06, 2018
Very frustrated! Cabinet was damaged by installers. They left without a word! I drove into town to deliver the door to be fixed and asked for the $77 dollar discount that came with paying in full. Although cash or check was preference I had only a card. But since they gouged my cabinet and I was good enough to bring it in I asked for the discount.
But I was offered only half the discount. Really this is the best they could DO! WHAT SHOULD HAVE BEEN DONE.THE INSTALLERS SHOULD HAVE BEEN UP FRONT, THEY SHOULD HAVE TAKEN THE DOOR TO BE FIXED, DISCOUNT GIVEN, AND DOOR RETURNED GOOD AS NEW! SO WE WILL SEE HOW SOON THE DOOR RETURNS AND HOW WELL IT IS REPAIRED!
But I was offered only half the discount. Really this is the best they could DO! WHAT SHOULD HAVE BEEN DONE.THE INSTALLERS SHOULD HAVE BEEN UP FRONT, THEY SHOULD HAVE TAKEN THE DOOR TO BE FIXED, DISCOUNT GIVEN, AND DOOR RETURNED GOOD AS NEW! SO WE WILL SEE HOW SOON THE DOOR RETURNS AND HOW WELL IT IS REPAIRED!
