Jupiter Aluminum

After reading other reviews I was worried about delivery here but I personally didn't have any problem. appointment was 6:30am arrived at 5:45 checked in got a dock start unloading was out

We have a customer load we have been bringing in to Jupiter for a year so they are familiar with us as a carrier. Not only is it hard to schedule deliveries, but we recently experienced very rude behavior from the receiving dept towards our driver. We had a breakdown with our equipment which caused us to not be able to leave due to a safety issue.

We had a service truck out there assisting us with the repair. Our driver was threatened by the receiving staff if he didn't leave the dock immediately they were calling the police. 3 police cars showed up. We take safety very seriously at Secure Logistics but obviously Jupiter Alum does not. Unfortunately we advised our customer that we will not go back to that location in the future. Not worth the hassle plus we could have lost a driver over it.

Check in at guard very nice guy he'll give you directions to where you need to be. Jupiter receiving is the brown building. Don't block docks someone will come out to get your paperwork. You'll drive all the way around the property stay along the fence to come back up where you entered just so you can back in the door your assigned without blind siding. Chock your wheels make sure your on the scale in dock properly.

Vary ride guard. My appt. was at 2:00pm was there 40 minutes early. He told me thay do not have me on the list. I asked if I could pull up and call dispatch. He told me I have to leave the lot or I will be trespassing and he would call the police.

Very efficient process. Guard is thorough in directions around the facility. The routing around is well marked. Unloaders are helpful with instructions on procedure. Easy backs onto scales/docks. No overnight parking.

For truckers. No overnight parking. There is a plaza at the front but did not see any truck parked there. Nearest sleep location i94 exit 2 pilot. 10 parking spots only. I slept at exit 6 i94 TA. Courteous security guard and other staff members. Helps you back at the dock. Takes 1 hour to unload.

I get loaded in 10 mins. Just be careful with aluminium coil loads. I had 43000lbs of 4 coils, 1 in front, 2 middle and 1 in back. Secured with single strap from all sides and I was on US30 signal lights when my strap from middle break and 2 coils move forward and get damaged with trailer too. Ask them to nail some wood with pallets, or just put more straps in front of coils. Good luck