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Our sink arrived in perfect condition - how could it not, as you packed it so sturdily - and once opened we were absolutely thrilled to see how truly beautiful it was, it just seems to glow and radiate warmth. I wanted to share my experience with your company. After careful consideration, I decided that your website had the best deals on the sinks and faucets that I needed for my kitchen makeover. I placed my order on a Thursday around 5 pm within 15 minutes. This level of customer service is AWESOME!
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Based in Marietta, Georgia the IPT Sink Company is a privately held company that serves the needs of fabricators all over North America. The company was founded on the principles of quality products and excellent customer service at unbelievable savings. We have grown our business at the grassroots level, one customer at a time because of our dedication to these principles.
Problem: If handles do not turn in the same direction or water shuts off from handles in the opposite direction?. Solution: Cartridge is in wrong or in the case of an 8 spread, the handles are installed on the wrong side. Problem: When water is on and is set between cold and hot the pipes vibrates or knocks on a Tub/Shower unit?.
IPT Sink Company will replace without charge (excluding labor), any stainless steel sink supplied by IPT Sink Company that is proven to be defective, with an equivalent replacement, within the specified appropriate period from date of purchase, to the original purchaser, provided it has been used solely in a residential application, used and cleaned as recommended and not damaged due to abuse, misuse or negligence. In the event of a warranty claim, the owner will be required to provide proof of purchase (please save sales receipt).
Reviews (1)
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Thomas McEachern
Jun 24, 2020
Probably not their fault, but I just opened a second box with a broken granite composite sink in it. Need better shipping. Ok, I'm changing my review. The third sink arrived today. It is as expected. My poor review should have been UPS.