Foster Lumber Yard

#1 in customer service. Jack and Melissa are the best and always get me what I need quickly.

I don't normally write reviews but Doug is the man. Very patient knowledgeable guy who gave me ideas/concerns that I would have not thought of. Showing genuine care. Really can't ask for better customer service.

I was very pleased with the price, quality of the product, customer service, yard men service and their checking the product for quality before loading and during loading.

Ordered some custom windows with Chris. He was extremely helpful and made the whole process easy. Will definitely give them my business when looking for home improvement supplies.

Paid for a piece of lumber on Monday that i needed for a job that was supposed to be done Saturday. They said they could deliver on Wednesday or Thursday the latest. Thursday comes around and no delivery i call and they said they weren't able to get what i ordered in time, but they could get me something similar and guarantee it will be delivered by Friday.

I call Friday at 8am to follow up and they once again say yes you will get it today. I call again at 1pm and they say yes it just pulled in we will call you when we are on our way. I then get a call at 2:30pm and they tell me that they don't have the lumber that they guaranteed id receive and i'd have to wait till Monday. This is such BS don't guarantee anything if you can't follow through.

Don't know what was going on this morning.there was a customer in front of me asking about dado cuts, he man said he'd made arrangements with another employee (who wasn't in) the employee "helping" him said they would have to charge xtra for that, the man said that was fine, he'd spoken to the other employee about it. Then the employee guy said, "I don't think we do that here". {didn't you just say it would cost xtra}.

The customer asked when the other guy he'd spoken to earlier in the week would be in. The employee said, "We don't do that here". {with an attitude}. Wow, make up your mind dude. The thing we observe can change the way we think. Why am I writing. Idk. just left a bad taste in my mouth. Bad Employee

They aren't taking masks seriously enough. Out in the yard is kind of understandable but in the store this afternoon management wasn't wearing masks or employees had their nose sticking out. I Love my local independent lumber yard but I'm taking a break while they figure it out.

Incredible service with amazing attention to detail. We had some materials cut for project. The expert work and incredible customer service far far exceeded our picky expectations. Without a doubt this is my go-to from here forward!

We got $2,000 worth of lumber from this company for a deck that we built in our backyard last month. The mistake that we made was not seeing and feeling the wood before we ordered it. We just went to their lumberyard and ordered what we needed assuming that they had quality redwood. When it was delivered it was so dry that it was wasn't even red.

One of the boards is split down the middle. We are going to have to stain and coat our deck immediately before it gets any dryer. Because of the poor quality of wood from Foster, we went to Ashby lumber in Concord for the wood that we built our steps and railing out of and the difference is night and day in quality. Ashby's wood is a beautiful color and so fresh and appealing to the eye.

We have leftover lumber from both Foster and Ashby and you can easily spot which wood came from where, the crappy wood from Foster and beautiful wood from Ashby. We wish we built our entire deck in wood from Ashby. I recommend avoiding Vallejo's Foster lumber yard and making the trip to Ashby in Concord. I gave 2 stars because our deck still looks nice in the end but when you take into consideration the quality in wood between the two places, it's a no brainer and we would not be back here.

Absolutely terrible experience. Extremely rude employees who bash customers to each other when the customers are in the store. Then, tried to charge me more because they said I didn't know what I was talking about. I will not be back here and encourage everyone to stay away.

Having an old house we found it difficult to find materials to match when making repairs and improving our property. We were able to find and special order siding and trim to match our turn of the century home. Great place to find unusual things! Nice people with fair prices. Highly recommend!

Great place, knowledgable staff. Prices are right. Better wood than Lowes or HD. They treat the home DIYer same as a large contractor. I recommend them to anyone.

Steve Jr, Steve and again for all your help. 98% complete. I appreciate the help from how to prepare the support to inventory to sealing the redwood. Next is pavers thanks again.

Fabulous, friendly, straight forward customer service. Chris Bollman is one awesome dude. Get your doors here and hats off to Foster Lumber!

Delivered badly warped lumber that are unusable for my project. Delivers poor quality materials. So disappointed.

We had visited the local Big box home improvement store yesterday and left with only a few brackets and a large sense of foreboding over our pergola project. Today we got smart and went to Foster Lumber. We received great personal service from the minute we arrived and we left with everything we needed to complete this project. My husband says "I don't know why we even wasted our time going to Hxxx Dxxxx!"

Friendly staff, that can help you with all your lumber needs.

Was in the area visiting family and needed help fixing a fence for mom. Thankful that Foster Lumber was there to help. Great customer service and knowledgeable friendly staff.

We had a great experience at Foster Lumber. Chris was informative and fun to work with. He got us a great deal on interior doors, door hardware and closet doors - fast. We'll go back.

Great service and reasonable prices. There are plenty of home depot type stores out there, but I believe in supporting your local businesses, this is a great example of small business working.

I am still giving it a one star but give the owner or general manager that responded to my review a 10 star! He was very professional and concerned regarding the service i received! He wanted me to give them another chance but that won't happen as Ace Hardware secured all my business as they were on the spot the first time!

Had a problem with a billing/payment issue.the woman that handled it - Diane or Diana was nothing short of being a b_t_h! When I asked for her she was informing an employee that she had the owners ear and he would do what ever she said. Everyone else there was fine, but when this woman came to the desk, they all bowed their heads.now I know why and why the counter person said he was sorry.

Not so sure about their products being anything special. However, there is simply a lack of professionalism at the front desk. I witnessed a very demeaning behavior towards an assistant in the front showroom by the person working the counter and then, overheard a loud, telephone conversation laced with profanity, joking but, unprofessional nonetheless.

I was shocked to witness this from a representative of a company at the front desk. Did he think this was cute or cool? Clearly he seemed to be very arrogant. Advice: No need to speak to your workers in such a dehumanizing and unprofessional way. I left and drove up to Napa for my purchase. Don't need to support his kind of attitude or lack of professionalism. These days, all we have is the freedom to take our business elsewhere.

What a great lumber yard! If you need specialty wood or just good wood, then this is the place for you. The guys that work there really know what they are talking about. Please note that this isn't for the cheap person - but the person who wants quality building supplies from a knowledgeable staff.