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Don Young Our company has been manufacturing custom-built, made-to-order windows for the home improvement, replacement, commercial and custom-home builder markets since 1978. In Texas and the South, the harsh climate dictates that the highest quality windows and doors are a necessity, and we build the finest energy efficient vinyl and aluminum thermally broken windows, patio doors, storm windows and storm doors in the state. We distribute our products to our company-owned branches in Houston, San Antonio, Lubbock and Oklahoma City.
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The Don Young Company was incorporated in 1978 in Dallas. We are a family-owned and managed wholesale manufacturing business and own our locations listed below. Don Young's initial focus on manufacturing and installing storm windows and doors and thermally-broken aluminum replacement windows has developed over the years into significant company expertise in product application, sales and field service.
From IH35 at Mockingbird Lane, take Mockingbird westbound and turn right onto Ambassador Row. Our building will be on the left/west side of Ambassador. The Dallas branch is home to the DYC corporate office. Our location manufactures all of the DYC products, it has a large furnished showroom, and we have a dealer training center.
Our Houston branch has a very experienced staff with many years in the window industry. Branch manager Scott Grover has been with the company over 33 years and has 37 years in the business. Jon Lantz, with over 17 years of building materials experience, is the outside sales person for the Houston branch and also possess great technical and installation knowledge.
The DYC San Antonio branch has many years of valuable experience serving the window and door industries. Our branch manager, Charlie Horton, has been with the company since 2013 and has an additional 27 years of experience in windows and doors serving the building trades of South Texas.
Reviews (20)
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We The People Of Texas
Mar 22, 2022
Glad they offer a black in and out like my wife wanted in aluminum. These look great and perform well too. I also recommend Harold from Silverback Windows to do the work.
David R.
Oct 12, 2021
They installed 7 double pane windows in my house, and the energy savings was substantial. They also installed one storm door.
John McBain
Jun 23, 2021
I've been in the industry since 2006 and I know the negative experiences that many people have with window companies, DYC is one of only a few that you can truly trust to honor their word. With over 40 years of history in DFW, they continue to sell excellent windows and doors, which I'm willing to guarantee to all my customers. Quality and care for their customers and reliable products.
Michael Wilson
Jun 14, 2021
We were looking at the windows that we are having installed soon. They come highly rated. We liked the way they looked. Their website provides a large amount of information about their products. Their website was very easy to navigate. If you are in the market for new windows i would consider these as a possibility.
Horace G.
Jun 08, 2021
I did get my windows but there were multiple mistakes with my order. Their communication is so poor it took months for them to send replacements for some glass that should have been tempered. This caused the project to fail the final inspection. When the new glass finally came I had to pay for the old glass to be removed and the new glass installed. Don Young Company is the worst supplier I have ever encountered.
Jonathan Talbert
Apr 16, 2021
Warning! The doors will leak! For the rest of my window and door order there where some delivery issues and quality control issues, but the windows have helped to deliver a fantastic blower door test score! Building Thermal Envelope Leakage Testing (R402.4.1.2): 1.33 ACHSO
Dan Furlong
Apr 04, 2021
Great product, they take too long getting quotes back and production
Richard H.
Mar 06, 2021
I do not like giving bad reviews but here is my situation. I had my entire home replaced with Don Young Windows just south of San Antonio Tx. All was good except 2 windows have scratches on the glass and they stated they would be replaced to the installer. This was in December and now we are in March and no replacements have arrived to the window installer.

I am now not sure that Don Young stands by their guarantee. I am getting very disappointed with the company and the fact they won't respond to the company that installed their windows. If they send the replacements and stand by their guarantee then I'm satisfied but if they keep giving the run around then think twice about this company. I see in another review Scott Young is the most honest man in Texas so I hope he does the right thing and send my repalcements.
Christin Myers
Dec 21, 2020
Worst Client Care Imaginable! I have an account with them & asked Brenda to help me for a month in placing an order. Sent email after email to get assistance. I stated 2x I needed my order to pass inspection in Fort Worth. I ordered aluminum black windows from her and she knew they would not pass and took my money anyway. My client is very upset, And they (Chris Ellison) currently have offered us VINYL windows at 1/2 price, saying they will split the cost with me! NO, I will have cost in removing the new windows I just paid for that won't pass and the inspector said he hasn't seen in over 2 years.

Just to put new passing windows. I've asked for a manger or owner multiple times. We want this handled today, it's been 2 weeks. Brenda didn't bother to get some one with more experience she just made the sale. Beware of this company they do not care what happens, just sell you products they know will not be ok for your project.
Mike Rock
Sep 13, 2020
I arrived at this location to deliver a load at 8:31 I checked in with a lady that then called in the intercom for someone to receive me nobody ever came to me I had to actually walk myself to one of the dock door and let the unloader know that I was here then I was finally released empty at 12:33 that's way too much one guy on a forklift only unloading trucks I don't understand
Jim Cassidy
Dec 10, 2019
The Don Young Company is a distributor of high quality glass & windows in the North Texas area. They took the time to explain to me options on contractors & products they have available. They only sell to contractors or wholesalers but they were very kind and took the time to answer questions.
Jerry B.
May 13, 2019
WATER LEAKING INSIDE - PLANO, TX We had a custom made aluminum Don Young patio door installed at our home that is leading water on the INSIDE track which is on the INSIDE of our home. Patrick Frost's (manager) response to our complaint is that it is normal and refuses to correct the situation. This is unacceptable to us and I assume it would be unacceptable to any potential customers considering doing business with Don Young. Our installer, who paid Don Young directly is Steve Wurst.
Ernie Bryant
Apr 24, 2019
I have used DYC New replacement windows on 2 homes I have owned and on 3 office buildings I manage. I have been super pleased with the quality and how efficient they have been. I have noticed a great savings on my energy bills. All 5 jobs were done by First Exterior Designs and they were first class to work with and left our places cleaner than they were when they got there! I highly recommend both companies!
Stephen M.
Jan 06, 2019
Excellent customer service, easy to work with, great prices! I highly recommend Don Young for your window products. Stop by and check out their showroom for more products and information, and be sure to ask for Scott. If you're looking for windows in DFW Don Young windows receives my highest endorsement.
Amber Clay
May 04, 2018
Don Young Company replaced the windows in our home. They did an amazing job. From our initial meeting all the way down to the installation, every step of the process was professional and with integrity. The quality of the windows is outstanding! We will highly recommend them to any friend or family member.
Jay Alley
Feb 19, 2018
I had Don Young Windows installed in 1993 and finally had a window get foggy. I called the Don Young Window Company today and they took my information and had the Glass Repair Company call me within 5 minutes of hanging up with them. All of my other 25 plus windows still look great after 25 years. I would recommend this Company to anyone looking for Top Quality Windows or Window Replacements. Great Customer Service and i would give them SIX STARS if that was an option!
Tammy Moyer
Feb 17, 2018
We bought our replacement windows in January 2010 through a company who gets their windows from Don Young Windows. I had some questions related to them recently and the company I bought them from was no longer was in business. Thankfully when I called Don Young Windows and spoke to the owner he assured me he would take care of any issues related to the operating of the windows even though the other company was no longer in business.

I was relieved and he came out himself and addressed my questions and changed out some parts that easily fixed my issues AT NO CHARGE! This company, though a smaller company than the large ones out there that manufacture and sell windows, do not cut corners in their manufacturing. Other companies can cut those corners to benefit themselves, not taking into consideration the customer who has to live with the effect of an inferior window after a few years.

They use the best materials and are conscientious in making their windows long lasting for their customers. They are proactive in making any improvements to their windows as they check on sites where the windows have been in for years like ours. These improvements can be as tiny as a screw! I know this to be the case, as the owner took some of my old screws with him to show his worker so they could improve the durability of it and cause less corrosion.

When I talked to him he had told me that they really don't need a service department as they don't typically have issues with their windows, since they do make the necessary and updated improvements as they see any need to better their product. I also know that to be a fact, as the owner himself made the service call! He and another employee are the ones who visit the sites themselves if there is a need.

As a customer I am so pleased when I find a company that is based on integrity and giving the customer the best product they know how to produce! If you are in need of replacement windows any time in the future I can save you all the hours of research it took me to find one. I had several companies come out and I hit the jackpot with Don Young Windows! Look no further!
John C.
Feb 28, 2015
Scott Young may very well be the only honest man in the entire window industry. Ok, maybe I'm exaggerating, but not by much. If you go to their showroom, here is what they will tell you: Our windows are really good, and they are a really good value. If you ask, are there better windows, they will say "yes, " but they cost more, and maybe a lot more, and the quality is not that much different.

They will tell you exactly how their windows are made, what their strengths and weaknesses are and what you should expect when you install them compared to what you have now. This company has values. Honesty, Quality of Product, Accountability. These are just a few. I wish there were more companies like this in the window industry, but there are not. Don't fall for a bunch of hype and hard pressure sales tactics from other manufacturers. Just call these guys and talk to them. If they don't have the right product for you, they will say so. If they do, buy it.
Cameron F.
May 13, 2014
Very happy with our great windows, we would HIGHLY recommend to any family member or friend! The showroom was great for finding exactly what we wanted and the staff was very helpful and informative. If you are in the market for high quality energy efficient windows check these guys out!
Meredith Harrell
May 10, 2014
I can't say enough wonderful things about the experience and quality of my Don Young Windows. I renovated a house about two years ago and looked for their guidance in selecting windows. Scott and his team were ever so helpful, gave me a tour of the warehouse and made sure I was getting the best quality of window, at the best price, for my home. I am renovating my second house now and there was no hesitation that I would use their windows again.

The contractor I worked with was also so impressed by their team and product that he began using them for other projects. Truly a wonderful example of a family owned and operated business that believes in customer service and is prideful in their product!