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Reviews (13)
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Jaime Powell
Jun 14, 2022
We are a company that has used this company for some time. We had a salesman order 2 boxes of 100 packs of sawz all blade(over $400 worth) that they had never delivered. Tried to work it out with salesman and instead of working it out he FORGED what he thought was my name on a received sheet from the driver(mind you that the salesman still don't know my name after years of working with them). OK, so we have bad apples as employees sometimes I get it. but when I brought it up to the owners/manager, she stated she would look into it to make it right. well since I have paid the bill and heard nothing from the team. So I will no longer do business with this company as it does not seem that the bad apple stops at the employee. just beware.
Robert Wengert
Apr 23, 2022
Incredible customer service. They'll find it for you if you need it And make sure you got what you're looking for customer service 100%.
Jennifer VonHagel
Apr 10, 2022
Rich was extremely helpful! Answered all my questions about products in stock and was very polite
Cynthia Williamson
Jan 11, 2022
Terrible company. Terrible people who own this establishment. They are completely unprofessional and unreliable. I will never shop or place an order with them again. I highly advise against going here. You will be disappointed. Not to mention the people who own it are completely unethical. Hands down worst experience ever.
Matthew Elliott
Aug 29, 2021
Why can't zero be an option. Staff was very unhelpful and i decided to leave after hearing another staff member claim an Hispanic gentleman "needs to go back where he came from". Completely unprofessional and the cornerstone for what's causing division in our country. Absolutely despicable, and they don't deserve to make one more time.
A. J. Martin
Aug 10, 2021
Amazing service and great people. These guys are the best in town. Every person I have had the pleasure of dealing with has been nothing short of amazing. Our main sales rep, Nick Phillips is as good as they come. Very attentive and incredibly fast. One call into Nick and I have everything I asked for (other than high lead-time items like custom flashing/drip-edge of course) by next day, and sometimes same day depending on how early I call. This is crucial on the fast-paced, large-scale, multifamily projects. 10/10 would highly recommend.
Jason Anderson
May 10, 2021
I have purchased several items at CSI and could not be more impressed with the customer service and quality of products. The staff is always friendly and answers all of my questions. I highly recommend conducting your construction needs with this company. The tools are high quality and dependable.
Scott Gohr
May 01, 2021
Do not rely on the sales representative. I ordered a hammer drill, SDS MAX Bitts and spline bit adapter. I was delivered a demo hammer. I gave them the opportunity to make it right they offered to sell me a hammer drill $100 below Their normal price only to find out that I could buy it 3 other places locally for less than they were offering. When I mentioned the price wasn't that good, Chris give me a new offer beating the local prices by $1.

All this being said I was beyond their 30 day warrantee. I would have been grateful for any decent offer. As it currently stands my $1100.00 demo hammer and hammerdrill accessories will be my last purchase here.
Julie Rosa
Jan 10, 2021
Great family owned business! I needed a generator, not only did they provide a great product at a great price, they delivered to my job sight ensuring I didn't miss a beat in my day! Thank you CSI for not only a great generator but for OUTSTANDING customer service! Recommend to all!
Mikayla Eilers
Nov 18, 2020
Great place to shop with amazing staff. We have shopped with CSI for years and the staff has always been attentive and helped answer any questions that we might have. The store is always clean, organized, and has the items in stock that we need.
Patrick H.
Jun 03, 2019
New floor failed 3 months after install. They sent a guy to repair the 24 boards and he repaired 6, then pulled my door moldings off and never came back, that was December. It's now June and 5 trips into the store and no response other than " we know it's our problem but." total bull. Unfortunately litigation is probably the only answer.
Jennifer T.
Sep 19, 2018
Carpet and Wood flooring installation just completed in our Northern Michigan home with beautiful results by Rick and his team at Contractor Supply in Petoskey. Great selection of quality products, expert installation and excellent communication throughout the process. As a retired interior designer, experience has taught me that attention to detail is what makes the outcome exceptional. I would highly recommend Contractor Supply.
Bobby D.
Jun 22, 2017
This place is the most mismanaged supplier I've ever dealt with. They gave me a quote on carpeting and then revised it 3 times to add additional costs to the quote. They were 2700 dollars higher in the end than any of the competitors so we went with another company. We had previously ordered some other materials which came in and we picked up, two weeks later they sent an invoice for the carpet we never ordered as well.

When we called to correct the issue nobody could find any of the paperwork so they said they'd give us a return call in an hour. 10 days later they tried to bill our credit card for everything. To make a long story short I'd never recommend this company and would advise you to go anywhere but here!